Faro Blanco Resort & Yacht Club Marathon, Curio by Hilton

It seems Hilton and the hotel is still working out many issues on hot water, staff training, welcoming guests. Newly renovated. “Spa” is not yet available. Our family of 4 stayed for 6 nights in 2 rooms. Nice rooms and showers, but both rooms had barely tepid water for showers for the first 2 nights (up to New Years Eve). It got moderately warmer the next day, but never hot. We also heard other guests complain of cold showers and “not hot enough.” We were given very little information on check-in, and when we inquired about amenities or New Years Eve events, we were told there were no amenities and nothing special going on for NYE. So we were surprised when we came back to the hotel for NYE, there was music, dancing and a party going on (open to all). *sigh* The front desk needs better information and training. We (and other guests) were not told how to get pool towels (ask at front desk). Front desk did not tell us about the complimentary cocktail (I read about it online and asked them). We chose this resort because we thought there might be amenities and activities given that it has 4 pools. To clarify, 2 pools (the nicer pool by the restaurant and lighthouse is not heated; the pool close to the guest rooms is heated, but often taken over by kids) are at Faro Blanco Hilton. The other 2 pools are at the “Sister Resort” Faro Blanco Marriott, a 5 min walk. Your Hilton key doesn’t work there, but theoretically you are allowed to use the 2 pools at the Marriott. Faro Blanco Marriott has some activities (yoga in the AM on weekends only), movie nights, etc. (unlike Faro Blanco Hilton). Not sure if we could have participated in these. Front desk of the Hilton mentioned nothing about any of these offerings, just that we could use their pools. We did use the lounge & games at the Marriott.

Nice hotel…it’s still under renovation they’re still fixing it up… so hopefully it will be better soon, reception is way down which is not very practical and the water pressure in the bathroom was so weak…horrible for taking showers…gotta be fixed

And amazing newly designed and updated resort in beautiful Marathon Florida. Located on the bay and yacht club marina, the gorgeous outdoor gardens and lawn areas are amazing. Could just stay here and relax the entire time. Rooms were beautiful. Comfortable and well designed. Clean and new. Service was excellent and impecable. Even the maintenance staff would say hello and get anything for you if needed. This is a 4 star hotel... meaning that it is not going to be a "value buget" hotel. So don't expect "cheap". Yes the mini bar in your room will cost... even the bottled water. Yes, the restaurant is "fine dining" yet casual and not cheap. Breakfast is not included in 4 star resorts and not going to be cheap. Incidentals and resort fees are going to be added and not cheap. So, if you want to stay in luxury... this is your hotel.