Marco Beach Ocean Suites

Clean hotel, nice pool area and it’s on the beach. The hotel provides loungers as well. The room was fine, but the sink was NOT clean, and clogged. We unclogged it and what came out of there was crazy, management should check their plumbing. The shower was also not good, the pressure was so hard it hurt. Also advertises a pool side restaurant, that prob existed a one point. It is in walking distance to shopping and restaurants. Great location. For the price it’s fine, but if your staying more than 2 nights go to the Marriott or Hilton that has the amenities.

I have come here for years it was my favorite hotel, the change in management from hotel to the association, has brought poor housekeeping service, poor front desk service and no amenities except umbrella and beach chairs. The suites are still very confortable and beautiful. But the stay is not as pleasant as before. We stay four days and ask the room to be clean on the third day, no housekeeping . left the sign on the door for 48 hours no housekeeping still. Talk to housekeeping " we are very busy, we will get back to you", I am still waiting. Basically is poor management, nobody seems to care, Not even a hello when you walk or enter the hotel. Will not come back, I want to feel pamper when on vacation.

Great 3 day stay Large unit bedroom. Sitting area large bathroom. Shower and separate bathroom Kitchenette Very clean well stocked Nice deck Comfortable bed and good linens Large parking garage. Paid with valet if you want it Good size pool Beautiful white sand beach right in front of Use of umbrella and beach chairs Staff friendly

After reading some reviews I was concerned about booking here. But when we came the service was excellent. We were able to get into our room at noon (yes it was August and not in season). There is one person checking you in and he was extremely nice and helpful. The room is a little dated but was very clean and had everything a couple needed in the kitchen. The one bedroom suit was huge. The bed was extremely comfortable and the bathroom was very large as well. Our friends had a little more modern room which was more updated and also included everything above for their family of 5. Pool was super clean and refreshing and I actually watched the pool cleaner clean it and he went above and beyond!! The valet guys are so polite and suggested excellent restaurants to try!! Pool towels are huge and in great condition and you get beach chairs and an umbrella when you go down to the beach which was very accommodating. Only negatives for us was there is no bathroom nearer the beach. You had to walk back to the lobby but it was fine for us adults but was a little inconvenient for the kids. And the pool closed at 8 pm!! Right after the gorgeous sunsets. You could not even go there to chill with friends with a few drinks, hang or swim. There really was no where else to hang after sunset at all. It was very dark with no lighting even by the pool. We ended up walking two hotels down to the JW Marriott which is an absolutely gorgeous hotel with every amenity you want which also comes at a very high room price. But that’s where we spent our evening time and money instead of the Marco Ocean Beach We will definitely return

Absolutely read before booking a stay here. If you are looking for a peaceful and relaxaing vacation please go somewhere else. We were shocked that this resort is rated as high as it is. There is absolutely no service at this resort. The staff are not friendly AT ALL. The front desk is literally a temporary desk that just gives you the room keys. The staff were rude to me when I opted to park my own car in the garage. The pool area was absolutely gross and mobbed with the locals from Naples that had several large speakers blaring different types of music. All of the people were making sandwiches and eating INSIDE the pool. The pool water was absolutely disgusting because of the lack of control to follow the basic rules. My wife and I have to leave the pool numerous times because we were literally getting a headache from the volume of sound. There are only 5 umbrellas for an entire pool in the FLORIDA sun. Yes! 5 umbrellas! Depending upon where you booked your stay, you may or may not be able to sit on the chairs at the beach without paying $50.00 each day. It’s a cash only business but don’t worry they happen to squeeze the Florida tax in there (scam).. luckily our room was clean and renovated. We heard horror stories about bad smells and roaches in other reviews.

Bad place, no structure. My room smelled really bad and they offered me to use Breeze (which didn't do anything and made the smell worse). The person responsible for reservations only answers the phone and said we had to stay in this room or go home.

I come to Marco Island every summer with my family and stay at the Marco Beach Ocean Resort. We did not come last year because i was giving birth however we returned this summer to celebrate his first birthday. This is no longer a hotel even if they try to tell you it is. It is a rental intermediary where you stay in the rooms but basically have no hotel amenities- very disappointing. The facilities are abandoned, the rooms are not well maintained, they no longer have room service, they will not bring food or drink to the beach for you (need to order and eat AT the physical beach bar) and you cannot take what you order to your room. The service overall is not friendly or professional. Unless you are a "Tarpon Member" you have access to zero amenities. If you want to stay at an actual hotel go to the Hilton or the JW Marriott.

To start off it seemed nice pulling up but as soon as you get to your room it smells of pet urine and mold. The ac filter is black as seen in picture. The second day here we seen mold trucks out front which makes sense to why it smelled. We stayed here for 5 nights and every single morning all you can hear is drilling and construction going on even on weekends. It is impossible to sleep past 8:30. The rooms have TVs with no Netflix or any type of entertainment we went and bought a Roku attachment to have something to watch at night. We were told there was free smoothies at a certain time never seen that. The bar that is by the beach is ridiculously expensive. 2 pina coladas almost 50 dollars. 2 high noons 25 dollars. They will let you buy drinks and bring them to the beach but if you try to buy food they will make you stay at the bar and not go to beach but if you are a club member you can order food on the beach. They have front row umbrellas and chairs for guests every time we went there where no seats left and had to wait a long time to find the guy who sets them up to get us one. He was either gone or sleeping under an umbrella. The pool is extremely tiny with non English speaking people the whole day there. We will not be staying at this hotel again. The Marriot next door is night and day to this place. As this was our first time to Marco island we know now not to stay here again.

We stayed here years ago when this was truly a resort and hotel and loved it. When we decided to go on a spring break trip with the family decided to book the Marco Ocean Beach resort from their website. Shame on me for not checking the reviews, but this place is no longer a resort, and barely a hotel. I gave them a one star review for deception. The website has the same look and feel as the old resort website. I noticed immediately when we entered the lobby that the front desk was abandoned, and there was only a single desk with an employee there. Turns out this is the property manager and these rooms are all owned privately. Essentially it is an Airbnb. There is no longer food and drink service at the beach unless you belong to the Tarpon club, which is a newly formed beach country club of sorts. Housekeeping is at a minimum here, and when we stayed, one elevator was out of service. The property overall is fairly clean and quiet. The rooms could use some updating, but they are not terrible. There is a valet service which is nice and I have to say that my interaction with the property manager and valet was very positive. They need to take down the old website and strictly market this property as rental condos. If you are OK with that then you will be happy staying here. Unfortunately I booked under false pretenses. Make no mistake. This is not a resort and you are basically on your own while staying here.