Hotel Melia Makassar

Hotel Melia Makassar recensioner

Hotel Melia Makassar

Jl. A. Mappanyukki No.17, Kunjung Mae, Kec. Mariso, Kota, Kunjung Mae, Mariso, Makassar, South Sulawesi, 90125, IndonesiaVisa hotellinformation
Hotel Melia Makassar
Hotel Melia MakassarHotel Melia MakassarHotel Melia Makassar
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Gästrecensioner

4.3/5
Mycket bra
58 recension
Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.4
Service4.4
Renlighet4.0
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Alla recensioner(58)
Positiva recensioner(57)
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Utmärkt vistelse!(11)
Vänlig personal(11)
Rent och städat(9)
Utmärkta rum(5)
Utmärkt läge(5)
Negativa recensioner(1)
Sudari
Deluxerum
Bodde på sep. 2024
Affärsresenärer
1 recension
4.2/5
Mycket bra
Publicerades 7 okt. 2024
Good locations, good service and good foods
Översätt
Svar från boendet: Dear Mr. Sudari,Thank you for your kind review to Melia Makassar! We’re thrilled to hear that you enjoyed our prime location, excellent service, and the food we offer. Your satisfaction is our top priority, and we look forward to welcoming you back to Melia Makassar for another great experience.Warm regards,Teguh AndhikaGuest Experience Manager
Gästanvändare
Deluxerum
Bodde på mars 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 11 apr. 2024
Location and services are good.
Översätt
Svar från boendet: Dear Valued Guest,Warmest greetings from Melia Makassar!Thank you for your time to share your memorable experience on your recent stay at our hotel. We are glad to hear that you found the location and services at Melia Makassar to be good! We strive to provide our guests with a convenient location and excellent services to ensure a pleasant stay.We hope to have the opportunity to welcoming you again in the future. Warm Regards, Teguh Andhika Guest Experience Manager
Palebangan
Deluxerum
Bodde på nov. 2022
Ensamresenärer
1 recension
4.0/5
Mycket bra
Publicerades 12 mars 2023
It was a good experience. Room pretty spacious with standard amenities. Staff quiet frendly. The breakfast was average with minimum selection. The hotel located in the heart of Makassar, which is make it a plus.
Översätt
Svar från boendet: Dear Valued guest,Warmest greetings from Melia Makassar !Thank you for taking the time to write a detail review from your experience at Melia Makassar.We are very happy to find that your stay was pleasant one and feel happy for our service, room and facilities. Your feedback regarding the breakfast variety has been noted. We hope that we can welcome you again next time in a different occasion.Best Regards, Teguh Andhika Guest Experience Manager
Anonym användare
Deluxerum
Bodde på jan. 2023
Affärsresenärer
3 recension
5.0/5
Enastående
Publicerades 15 feb. 2023
Thumbs up. Very nice and recommended. Nice breakfast, clean, and helpful staffs
Översätt
Svar från boendet: Dear Valued Guest,Warmest greetings from Melia Makassar !Thank you for taking the time to write a detail review from your experience at Melia Makassar. We are happy to know that your stay was a pleasant with us. We hope that we can welcome you again next time in a different occasion.Best Regards, Teguh Andhika Guest Experience Manager
Gästanvändare
Deluxerum
Bodde på sep. 2022
Par
2 recension
2.7/5
Publicerades 6 nov. 2022
We stayed in the hotel on 17-20 October 2022. In the early morning on 19 Oct 2022 at 4AM, the electricity went out. The torch in the bedroom was broken, luckily we have a personal mobile thus we try to call the receptionist however the telephone was also out of order. We went out the room to find out what was going on. Finding the emergency exit is our priority however we figured out that the "EMERGENCY EXIT" light to show the stair was also out. Thus we were left completely in the dark and knew nothing what was going on. Finally, after half an hour, there was a technician passing by. we took a chance to ask and insist his mobile number. He promised that the light will be up in 10 minutes, however of course it did not happen. We finally got in touch with Mr. Denny the general manager who confirmed the light will be up in half an hour. However, again it did not happen due to the various situation with the batteries etc. In the end, the light was up after 4 hours using the generator. Mr. Denny who was just on his 2nd day at the Melia Makassar had explained the situation and we have also delivered our feedback concerns regarding the safety of his hotel. Thus hopefully, he will mitigate any possible risk in case this happens again in the future.
Översätt
Svar från boendet: Dear Valued guest , We are very pleased to have been chosen as your place to stay while in Makassar and thank you for sharing your Melia experience.We offer our sincerest apologies for the less than satisfactory experience that you had at our property in regards of our safety procedure. We understand how disappointing it must be when the standard of your stay is not equal to that which you expect, and please rest assured that this is not the lasting impression we wish to leave with our valued guests. We apologize for the issues in your stay, and will work with our maintenance team to ensure that we make this right.Again we thank you for your comments and we look forward to be given the chance to welcome you back to Melia Makassar in future occasion, so that you can experience a remarkable stay for the good reasons.Best Regards,Teguh AndhikaAsst. Guest Experience Manager
Gästanvändare
Deluxerum
Bodde på apr. 2023
Affärsresenärer
26 recension
5.0/5
Enastående
Publicerades 12 maj 2023
Vert good, food is delicious
Översätt
Svar från boendet: Dear Valued Guest, Warmest greetings from Melia Makassar ! Thank you for taking the time to write a detail review from your experience at Melia Makassar. We are happy to find that our food taste and quality met your expectations. We hope that we can welcome you again next time in a different occasion. Best Regards, Teguh Andhika Guest Experience Manager
Widi SyahrulRomadon
Premiumrum
Bodde på jan. 2024
Affärsresenärer
13 recension
5.0/5
Enastående
Publicerades 16 feb. 2024
Nyaman
Översätt
Svar från boendet: Kepada Bpk. Widi Syahrul Romadon,Salam hangat dari Melia Makassar !Terima kasih atas ulasan Anda kepada Melia Makassar! Kami sangat senang mengetahui bahwa Anda merasa nyaman selama menginap di hotel kami. Kenyamanan tamu adalah prioritas utama kami, dan kami sangat berterima kasih atas apresiasi Anda.Kami harap dapat menyambut Anda kembali di Melia Makassar dan memberikan pengalaman yang lebih berkesan di masa mendatang.Salam hangat, Teguh AndhikaGuest Experience Manager
KAYKAY0928
Deluxerum
Bodde på aug. 2023
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 28 okt. 2023
Excellent!
Översätt
Svar från boendet: Dear Kaykay0928,Thank you for a wonderful feedback to Melia Makassar! ! We're thrilled to hear that you had an excellent experience. Your feedback means a lot to us, and we hope to have the pleasure of hosting you again on your next visit to Makassar. Warm regards, Teguh AndhikaGuest Experience Manager
Jefry
Premiumrum
Bodde på mars 2022
Affärsresenärer
121 recension
4.0/5
Mycket bra
Publicerades 3 apr. 2022
Nice hotel.. recommended.. staff ramah, kamar bersih
Översätt
Svar från boendet: Kepada Sdr. Chandra,Salam hangat dari Melia Makassar !Kami sangat senang telah dipilih sebagai tempat menginap selama di Makassar dan terima kasih telah berbagi pengalaman Melia Anda.Terima kasih kami ucapkan atas waktu dan kesempatan Anda dalam memberikan komentar positif bagi Melia Makassar. Senang rasanya mengetahui bahwa Anda mendapatkan pengalaman yang tak terlupakan selama tinggal bersama kami karena itu merupakan tujuan kami memberikan pelayanan.Kami sangat berharap bisa menyambut Anda kembali di kesempatan yang akan datang dan kembali memberikan pengalaman menyenangkan yang tak terlupakan.Terima kasih,Hormat saya,Teguh AndhikaAsst. Guest Experience Manager
fahlevi fachry
Deluxerum
Bodde på feb. 2023
Familj
2 recension
4.2/5
Mycket bra
Publicerades 28 maj 2023
Okeee mantap
Översätt
Svar från boendet: Kepada tamu yang terhormat, Terimakasih telah membagikan pengalaman Anda di Melia Makassar. Sungguh suatu hal yang menyenangkan bagi kami mengetahui bahwa tamu kami meninggalkan hotel dengan pengalaman yang menyenangkan dan berkesan.Kami berharap segera berjumpa dengan Anda kembali. Salam hangat, Teguh Andhika Guest Experience Manager
Gästanvändare
Premiumrum
Bodde på dec. 2022
Familj
1 recension
4.5/5
Utmärkt
Publicerades 30 jan. 2023
amazing
Översätt
Svar från boendet: Dear Valued Guest, We are very pleased to have been chosen as your place to stay while in Makassar and thank you for sharing your Melia experience.We are very happy to hear that you had a good experience on your stay with us. It's so heartwarming to read your feedback!Looking forward to welcome you back on your next stay.Best Regards,Teguh AndhikaGuest Experience Manager
Vivindy
Deluxerum
Bodde på jan. 2025
Par
13 recension
3.5/5
Publicerades 13 feb. 2025
Hotel is gedateerd. Beetje oubollig. Handdoeken zijn al wat ouder. De kitranden zijn ietwat zwart in de badkamer. Zwembad heeft koud water, gym prima uitgerust. Ontbijt heerlijk uitgebreid Aziatisch. Kamerprijs was niet heel hoog ( €45 ) dus prima.
Översätt
Gästanvändare
Bodde på sep. 2023
Par
15 recension
5.0/5
Enastående
Publicerades 28 okt. 2023
Hotel terbaik di makassar 😉 kamar yang bersih, petugas hotel yang sangat ramah dan sarapan yang enak
Översätt
Svar från boendet: Kepada tamu yang terhormat ! Salam hangat dari Melià Makassar! Terimakasih atas ulasan sempurna Anda. Kami sangat senang dinobatkan sebagai hotel terbaik di Makassar oleh Anda. Kami pun senang Anda merasakan pengalaman berkesan selama bersama kami. Kami berharap Anda akan kembali mengunjungi kami di lain waktu. Salam, Teguh Andhika Guest Experience Manager
Gästanvändare
Deluxerum
Bodde på aug. 2023
Familj
1 recension
5.0/5
Enastående
Publicerades 4 nov. 2023
Pelayanan bagus, cuma agak lama pas check in. Kebersihan hotel sangat baik, jd nyaman stay disana apalagi yg bawa anak kecil. Breakfast enak.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your kind words! We are delighted to hear that you experienced good service and found the hotel to be clean and comfortable, particularly for guests with children. It's wonderful to know that you enjoyed our delicious breakfast. We appreciate your understanding regarding the check-in time, and we apologize for any inconvenience it may have caused. Your comments are valuable to us, and we will review our check-in process to see if there are ways we can make it more efficient for our guests.We look forward to the opportunity to welcome you back for another enjoyable stay. Best Regards, Teguh Andhika Guest Experience Manager
Ievan
Deluxerum
Bodde på mars 2024
Par
11 recension
5.0/5
Enastående
Publicerades 16 maj 2024
terima kasih pelayanan bagus dan senang menginap di hotel ini
Översätt
Svar från boendet: Kepada Tamu yang Terhormat, Salam hangat dari Melia Makassar! Terima kasih atas ulasan Anda kepada Melia Makassar! Kami senang mendengar bahwa Anda puas dengan pelayanan kami dan merasa nyaman selama kunjungan Anda. Kami berkomitmen untuk terus memberikan layanan terbaik kepada setiap tamu kami. Kami berharap dapat menyambut Anda kembali di Melia Makassar untuk pengalaman menginap yang lebih berkesan di masa mendatang. Salam hangat, Teguh AndhikaGuest Experience Manager