Hyatt Place Marlborough/Apex Center

還不錯，挺好

About 30 minutes after checking out of the hotel, my 15 year old daughter realized she left one of her air pods in the room, likely on the bed. We turned around and headed back to the hotel and were escorted back to the room, only to find housekeeping changing the room over. The beds had already been stripped and laundry sent down. When we explained the situation, the housekeeping manager took off running to the laundry room. About 10 minutes later, she met us in the lobby out of breath and excited she had found the air pod!! She went through all of the sheets in the laundry room to find it! She made my daughter's day! I've already told several people about our experience and will continue to tell more! It's people like her, that are willing to help when they can, that make your business stand out from the rest. Keep her and promote her 😊

The service was TERRIBLE. we carried our bags in and put them on the push cart. Cart almost went over while 3 employees stood, watching, doing NOTHING AND never assisted or offered assistance. No petsonaliry, no ass8atance. It was like dealing with rude mannequins.

I felt as if this was not Hyatt. The coffee maker in the room had a jell stuck in it - not cleaned properly. One of the blinds was stuck at the top. The light in the bathroom was not bright enough. The toilet papers were very thin, to be true in Hyatt. The breakfast had 2 same items, just cut differently - bacon & bacon bits. The bathroom door didn't lock.

Not great not bad It was a typical hotel experience. The only real issue was a small ceiling leak by the shower. It dripped when the guest above us showered and could easily go unnoticed.

Great room with actual living room space Excellent service. Great room with actual living room. Nice lobby with working spaces providing privacy.