Hotel Central Palace

I stayed there for four nights, attracted by good reviews. I had a double room, with a private bathroom. The room was small, spartan in appearance, but clean. Simple furniture, big signs of wear and tear everywhere. The doors to the toilet and shower didn't close properly, the light bulb above the sink didn't work. There wasn't even a towel rack in the shower. There was a TV in the room, but the remote control didn't work. Anyway, I didn't need it... There was also an air conditioner that seemed quite "tired". It wasn't needed, the temperature in the room was OK. You can't pay by card - another minus. The biggest minus, however, was the noise. The window of the room (old type, so it doesn't isolate well from any point of view) opens onto a narrow canyon-like street, where there are a few other similar hotels and a small shop. Scooters also pass by on the street. It's noisy until late, around 01:00. I stayed on the 1st floor, maybe the 2nd floor would be a little better, although I don't think so. On the positive side, we can mention the location, close to a shopping street and the Jemaa el Fna market. Also, the guys at the reception are great. Conclusion: The hotel looks better in the pictures than in reality, but it's an option to consider due to the location and the friendly staff.

I had booked a room in this hotel for my first night in Marrakech. It was a double room for me and my boyfriend, we are both italians with italian passports, but my boyfriend has an arabic last name which was apparently common in Morocco. The receptionist forced us to cancel our reservation because apparently it was against moroccan law and left us with no option than find another Hotel. He suggested a Riad that would do us a favor as apparently we were against the law. The new hotel tried to charge us double the prize of the first one even if it was all dirty, old and basically empty. Turns out, the receptionist was just trying to fool us, as the Hotel was overbooked and he did not have the room we had booked. In fact, as all the other hotels and Riads we stayed at in Morocco, they told us that having a foreign passport, moroccan laws cannot be applied. This is what I tried to tell the boy since the beginning but he insisted that even of the passport was italian, my boyfriend had a Moroccan name and only that was enough to break the law that forbids unmarried moroccan citizens to book and sleep in the same room with a person of the opposite sex. So he forced us to cancel out reservation and left us with no other choice than stay at the Riad he suggested which was squallid.

The location is in the middle of the centrum and the beds were okay to sleep on, those are the good things about it. Something went wrong with our booking so we could not have a private shower. Which would be fine, if the shared shower and toilet were not absolutely disgusting. The bedsheets had stains, when asking for new onces, they did not take us serious and explained that ‘they are clean, just old’. The rooms are just not clean. You can hear quite a lot noise from outside, so take some earplugs if possible:) It has such great potential, but feels like nobody cares for it.

Ha estado todo muy bien nos ha gustado mucho por estar cerca a todo y los chicos de la recepción te ayudan con todo lo recomiendo muchísimo , les aconsejo comprar las excursiones con ellos porque están a muy buen precio y estar uno seguro hemos sentido como en familia muchas gracias por todo

Le personnel est adorable, très à l’écoute et volontaire quant à nous faire passer un bon séjour. Le cadre est beau. Rapport qualité/prix au top. Et, surtout, l’hôtel se trouve à 2 minutes de la place Jamaa. Tout était propre, le lit est refait chaque jour malgré le prix très très abordable.

Hôtel certe proche de la célèbre place Djema El Fna, mais les photos et le descriptif sont mensongers ! Si le patio est très beau, la chambre qui nous a été affectée était exigue de 7m2 contre 15 annoncés! la salle de bain d'un autre temps avec des odeurs d'égouts, le plafond écaillé, une prise électrique unique au travers de la tête de lit, des fissures partout...bref il est inadmissible de louer ce type de chambre ! Nous sommes partis au bout d'une nuit pour un autre hôtel !