Riad Olema et Spa

Good, nice service

The staff at Riad Olema were kind and attentive throughout our stay, and their day-to-day hospitality was excellent. However, we were charged for a pillow stain and almost charged for a missing shampoo bottle that was clearly in the bathroom (they removed the charge after we pointed it out). They also called us a cab but didn’t tell the driver we were headed to the train station — he was on the way to the airport until I caught it on the map. Apparently, this miscommunication has happened before. Great service overall, but some small issues to watch for during checkout.

This hotel is interesting! While the building is intriguing, the staff don’t know how to run a hotel. As an example, they said they will start serving breakfast at 8am, and based on that we scheduled our taxi, and day’s activities. When we came down at 8am, there was no one in the equivalent of the lobby, with the exception of a man, sleeping and snoring loudly on a sofa! After a while we found the guy who was supposed to get our breakfast ready, and after about 20min he started putting a few small cups of yogurt, a few small packs of butter and jams on the table. And when I told him that we are on the clock and need to leave soon, and asked him for other things that he had forgotten like bread and coffee, he didn’t like it, and he gave us the cold shoulder!

Brilliant location, calmness in an otherwise busy city. Slight language barrier with some activities but otherwise all good.

The property was clean, friendly and helpful staff. Open courtyard, well maintained. Quick access from the drop off. Only suggestion maybe having the name posted in main road so can be found easily for the first timers.

We had an amazing stay of the staff were outstanding and you request. They made sure to make it happen very clean very quiet and peaceful. Dinner was amazing. We will definitely recommend anyone who likes their peace of mind and quiet to go there. We will definitely back. See you soon