Royal Mansour Marrakech

It was a rocky start with the fast track entry at the airport getting messed up. They didn’t have our names at the fast track desk and were really rude to us about it despite us explaining our situation to them. It really left a bad first impression since we were hoping to have a smooth and comfortable entry into the country. It’s what you expect booking “the best hotel in Marrakech” after all. At this point I was regretting not going with Amanjena. However, as we got to the hotel, the beautiful interior and attentive staff did melt our hearts a little. The staff members at breakfast were particularly pleasant. The Italian restaurant and its tasting menu was quite delightful too. But the afternoon tea left a lot to be desired. Unprofessional staff (the birds got to the cakes multiple times before they got served, they brought out the wrong tea for me, etc) made me wonder how they could be so different from the breakfast team. Regardless the hotel was undoubtedly very beautiful and we did have a wonderful time overall.

不愧是馬拉喀什最好的酒店，住的非常舒心，酒店房型也大，各方面設施也齊全，酒店的幾家餐廳也不錯，如果有機會也會推薦給去遊玩的朋友

This place is magical. I would even go so far as to say it’s the most elegant and stunning hotel I’ve ever experienced. The craftsmanship of the riads is absolutely incredible. We could not believe how blessed we felt to be staying in such unexpected luxury. The beds were clouds of comfort. The living space was sprawling and creative and magnificent. But above all was the service. Everyone at the hotel was friendly, warm and helpful. Most outstanding of all was our lovely butler Sakina. Sakina was the epitome of elegant, effortless hospitality. She was exceedingly kind and eager to assist. She went out of her way to ensure every detail of our stay was impeccable. She is a master of her craft. I wanted to cry when we left I was so happy and sad at the same time and I’m certain it was our time with Sakita that tipped our experience into excellence. Thank you Sakina and the Royal Mansour!