Our receptionist Husna was super helpful in explaining everything to us about local taxis and general information and was very accommodating. The hotel location is great, close to local shops, supermarket and mall with a good few restaurants nearby. The hotel interior is a little outdated and probably needs a little refurb for a 4*. The swimming pool is good, could do with more sun loungers, there are only 8 and I found people hogging them from breakfast all day so we barely got to use them which is annoying. We paid for half board, so breakfast and dinner which was served as buffet (mostly). For breakfast they have continental with eggs and msemmen options. For dinner, drinks are not included (not even water and we were not told this until we sat down for dinner on the first night) and you’re not allowed to bring your own drink either which was really frustrating being pregnant and needing water all the time. The bed in the room needs updating as it’s very old mattress which has lost its shape. The staff were wonderful and friendly. Overall a lovely experience minus a couple small improvements :)
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