Gästanvändare
23 april 2023
This is really a very unpleasant experience especially with me having platinum accor status, really no benefits whatsoever, no upgrades, breakfast, etc. Only one advantage welcome drink. In the room is not provided drinking water, and bath amenities. Yesterday's lights went out and I called many times but the technician didn't come and finally came but he misinterpreted the lights and the AC, so when I waited he didn't come until I called again when he was repairing he made a mess more like breaking the lights even the glass was still in floor, and that's not all, early in the morning, in my room there was no power in the socket, I called many times but the technician didn't come, my cellphone battery was almost dying and when it finally came but it didn't look like technician and he said to wait until it was I waited 1 and a half hours but the person didn't come, and what's worse is now the phone is dead even though it was fine before, and I went to reception with all the problems, and the reception was very unfriendly, instead of solving the problem and asking people to go there immediately he actually challenged I. really accor, my experience staying in one of your hotels was VERY VERY BAD
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