M2P7+9GG, Rte des Jardins de la Palmeraie, Marrakech, Marrakesh-Safi, 40000, MoroccoVisa hotellinformation
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Gästrecensioner
4.1/5
Mycket bra
58 recension
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Verifierade recensioner
Läge och interiör4.1
Bekvämligheter4.1
Service4.1
Renlighet4.1
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Alla recensioner(58)
Positiva recensioner(25)
Recensioner med foton/video(5)
Negativa recensioner(9)
Frank
Premier-svit
Bodde på aug. 2024
Par
1 recension
3.5/5
Publicerades 19 sep. 2024
Don’t be shocked when you’re taken to a cheap back office beside the portal of the hotel after you arrived. It’s here where the check-in and check-out and all the guest related issues are handled. After you’re cleared you’re lead through a luxuriously decorated hall that seems to have been designed to be the reception of a five star hotel. The actual purpose of it was never revealed.
The service was acceptable at best. One had the impression the personal was hiding from the guests.
That said the hotel has marvelous premisses and the suites are decorated tastefully.
The pool is too cold!
Översätt
Gästanvändare
Juniorsvit
Bodde på mars 2024
Annat
1 recension
2.5/5
Publicerades 12 apr. 2024
Le palais est à 15-20 min de la médina car il y a beaucoup de circulation.
Le hall d entrée est très jolie mais il faut vite regarder, beaucoup de vétusté ! Nous avions la suite santal ça laisse à désirer la salle de bain est médiocre car les joints sont à refaire cela manque beaucoup de fraîcheur c est dommage car au final vous retenez que la piscine qui est vraiment agréable au calme.il y a un beau potentiel mais cela est trop vétuste
Översätt
Gästanvändare
Juniorsvit
Bodde på maj 2023
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 2 sep. 2023
Équipe au petit soin et rapide
nourriture très bonne
chambres spatieuse
Très belle piscine!
Översätt
Gästanvändare
Executive-svit
Bodde på sep. 2024
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 24 okt. 2024
確實很不錯,很幽靜
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Ilya
Premier-svit
Bodde på apr. 2022
Familj
2 recension
4.7/5
Otroligt
Publicerades 16 maj 2022
Très joli le cadre.
Calme et éloigné de la ville.
Très authentique si vous voulez sentir le Maroc.
Parking sur place
Översätt
Gästanvändare
Bodde på aug. 2024
Annat
3.0/5
Publicerades 5 sep. 2024
The garden and pool are wonderful, hotel employees try their best, the property was probably very nice when built about 30 or 40 years ago but now shows age and serious lack of maintenance. Roaches and ants in the rooms, bathrooms very old. While the grounds are great I would not return to this hotel. I went for the cheap rate and I got what I paid for.
Översätt
Gästanvändare
Bodde på juni 2024
Annat
4.0/5
Mycket bra
Publicerades 22 juli 2024
Nice and quiet place with one of the best hospitality services provided. Not too far from the airport and major attractions. Transport services provided by Youssef in particular was amazing with great punctuality and effective communication.
Översätt
Gästanvändare
Bodde på apr. 2024
Annat
1.0/5
Publicerades 22 maj 2024
Where to start… first, the pictures as well as the majority of good reviews are very very outdated. The hotel requires some serious renovation, it’s literally falling apart: the furniture is shabby, tv doesn’t work, towels are dirty, birds’ droppings are all over the pool area, gym equipment is from the 90s. The food in the restaurant is uneatable (apart from the breakfast, it was basic but good). The worst thing about it is that the reception actually only works from 9am-7pm, so if your check out is outside of this frame- the receptionist will call you multiple times asking you to come pay the day before. Isn’t a 24h reception a basic for a 5 star hotel? We also asked for a breakfast basket since we had to leave the hotel 30 min before the breakfast starts (8am) which is a very standard practice. The receptionist lady (hello, Sofia) was extremely rude, her answer was « MADAME, as I said, the breakfast starts at 8, there is nobody to give you food before ». This hotel is the furthest from 5 stars that I’ve ever experienced in my life and I travel very frequently. The receptionist’s attitude is appalling, they will also offer you to get a « touristic taxi » which charges 20 eur for every trip to centre Marrakesh (don’t do it, just use the apps and pay 5-10 eur instead). There are a lot of good hotels in Marrakesh, please stay elsewhere.
Översätt
Gästanvändare
Bodde på okt. 2023
Par
5.0/5
Enastående
Publicerades 8 nov. 2023
Wonderful place and staff, professional but relaxed, Authentic, luxurious, stylish, intimate offering privacy and sharing. Exceeded 5 star expectations due to the real ‘soul‘ and ‘heart’ of the people and the place….As well as the stunning architecture, art, Devore and gardens. A unique experience one does not encounter often. A hidden gem close but outside of the city madness, that we have to highly Recomend, catch it whilst you can. Thank you Mo,Salah,Yazin,Loltri,Amina,Sofia
Översätt
Gästanvändare
Bodde på sep. 2023
Annat
5.0/5
Enastående
Publicerades 21 okt. 2023
Absolutely loved every second of being here… the hotel authentic Moroccan the rooms are lovely the staff are exceptional the food was amazing and the vibe and energy is beyond beautiful and relaxing can’t recommend highly enough we will only come back here to this place of tranquility….. u will not b disappointed with this Moroccan experience what a wonderful country 💙
Översätt
Gästanvändare
Bodde på aug. 2023
Par
3.0/5
Publicerades 11 sep. 2023
The staff was very nice and helpful. The hotel grounds are well kept. The rooms are old. There were roaches in our room. Do not and I repeat book your tours from the hotel. The mark up is insane and the drivers make stops at businesses that are basically highway robbery. The food was delicious, however very expensive. The gym… what can I say… old, dusty and has many rusty equipment. Gym safety is questionable. At best 3 stars.
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Gästanvändare
Bodde på okt. 2022
Par
5.0/5
Enastående
Publicerades 10 nov. 2022
Impossible to describe the beautiful palace and hotel. Excellent service and the only thing to complain about is that time flew by way too fast. Would recommend it for couples for a romantic getaway. The restaurant serves good local food and international dishes are also on the menu.
Översätt
Gästanvändare
Bodde på jan. 2023
Par
5.0/5
Enastående
Publicerades 28 feb. 2023
I recently stayed at Palais Mehdi in Marrakesh, Morocco and it was a truly fantastic experience. The hotel was peaceful and quiet, which was exactly what we were looking for on our vacation. An escape from the chaos of the city center to return to at the end of the day. The staff were incredibly friendly and attentive, and made us feel right at home. Our room was spacious and comfortable, with all the amenities we needed. And let's not forget about the beautiful pool, which was the perfect place to relax and soak up the sun. Free parking too! Overall, we had an amazing stay at Palais Mehdi and would highly recommend it to anyone looking for a peaceful and luxurious getaway in Marrakesh. Thank you to the staff for making our stay so memorable!
Översätt
Gästanvändare
Bodde på jan. 2023
Familj
2.0/5
Publicerades 18 feb. 2023
Rooms not well cleaned daily and no replacement water bottles in the rooms daily... Tried charging £6 for a bottle of water! Most staff not very helpful though Sophia was excellent. The grounds are really nice but possibly due to language barrier the staff appear unhelpful.
Översätt
Gästanvändare
Bodde på apr. 2022
Par
5.0/5
Enastående
Publicerades 5 maj 2022
This place has luxury, History, Moroccan charm and the most wonderful staff. The hospitality is incredible. Sofia is constantly checking on our well being and will organise absolutely anything you need. Saleh never stops smiling and is so willing to please. All the staff are terrific. The owner very welcoming . Breakfast is like a banquet with the most delicious pastries… freshly squeezed juices and served by the pool with the palace as a back drop. The gardens are beautiful and really well kept. The property feels family run and the passion for delivering outstanding customer service is genuine. We were given a beautiful suite with a terrace and rear private garden. Extremely spacious and powerful AC which was welcomed. I would highly recommend this venue … it’s a little Oasis tucked away from the hustle and bustle of the centre.