Riad Karmela

Lovely hidden riad in the earth of the Medina. Not super easy access due to to the maze of the Medina but staff is very friendly to help you to find it plus a taxi spot is not far! (Be careful at the airport to negotiate to arrive as closer as possible, not at Jamal fna) We tried massage and facial treatment both prettyiii nice with friendly masseuse. Staff is extremely helpful and smiley, very good point! Room are very authentic and the riad very charming.

good location only 10-min walk to the main square, lovely staff very kind and always on hand to answer queries!

We were greeted with a warm friendly welcome, given mint tea and some biscuits while they explained all about the raid and what we could expect. The rooms were beautiful, authentic Morocco style and comfortable. No frills or exterior windows but that is the style not a problem. They were helpful with what to do and helped us find a guide for our first day in Marrakech. The terrace on the roof is the perfect place to spend your evening especially at sunset. Loved this place.

My friend and I stayed here in Room Leila for my 24th birthday and to say the staff made the trip would be an understatement! The Riad was centrally located within 10/16 minutes of the big square and gave an authentic Moroccan experience! ALL members of staff were extremely friendly, welcoming and tentative to all our needs with no questions asked and took the time to have general conversations with us. We did bump into some staff in the Souks and they were still lovely! Riad was clean, quant and the dinners were delicious! (I would recommend trying their lamb tagine if it is on the menu as it was superb). Transport to and from different places in Marrakesh were made super easy by the staff on the front desk where you can either get a tuktuk (7euros) or taxi. From the airport the lovely gentlemen (blonde/brown hair) picked us up from a street near by within 1 minute of arriving and walked us to the Riad and we was greeted with warmth by the front desk. The WiFi in the Riad was good and had different wifis across the property so you was never without. There are around 4 different Riads within the Karmela which you are allowed to visit and relax in which was a nice touch and all of them are beautiful with traditional Moroccan architecture. If you’re looking to experience the authentic and real Marrakesh I would definitely recommend staying here, the you can hear the muezzin 5 times a day on speakers calling for prayer which was truly beautiful and something I’ve never experienced before. the locals near by were also super friendly and made sure on our wonders we made it back to Riad letting us know we’re going the wrong way ha! A special shout out to the waiting staff and the lady at the front desk who made my birthday extra special by a amazing cheesecake, Petals at the breakfast table and singing happy birthday at breakfast! Thank you to the Riad Karmela, if I come back to Marrakesh, I will make sure to come back for a few nights Love Shaylun and friends

We could not fault this place! From the rooms to the service to the serene nature of the Riad. Every corner you turn there is another set of comfy inviting sofa's and a dipping pool. An added bonus is that it is the only Riad in the area that serves alcohol, and it is reasonably priced (only had beer) I do not often return to the same hotel, but will definitely be back!

Beautifully presented Riad with lots of places to hide away or socialise. Staff were wonderful - so helpful and friendly. Food was good too . Room was beautiful and serviced every day with the addition of bottled water and fresh fruit. Air con was very necessary!

These guys are really pros! We had a wonderful time at Riad Karmela and stayed 8 days, 7 nights in June/July 2024. We were originally booked at their sister place, Riad Zineb, but they moved us to Karmela at no extra charge because a big group was taking most of the rooms at Riad Zineb and they wanted us to be comfortable. Incredibly beautiful with 3 breathtaking courtyards. The room was nice and clean and had a great AC unit. We really appreciated the breakfasts, especially because they offered a lot of variety including gluten free options. We spent some days laying out in the sun and dipping in the cool jacuzzi. We also ate at the restaurant which was a lovely setting. Since we stayed for a while, we became pals with many of the people who worked there at the restaurant and the front desk and enjoyed our conversations and their tips about what to see and where to go. We also had the hamman experience and massages. The hammam was incredible!!!! The massage was fine but not as long or as deep tissue as we were expecting. But they were more than happy to reduce what we paid for that to the more relaxing and not 'tonique' massage. We went on their excursions and trusted the tour company because we trusted the judgement of the Riad - and loved it! We had some nice chats with other guests as well. Big ups to everyone - Mustapha, Said, Fatima, Amin, and the server with slicked-back hair who I can't remember his name! Also the breakfast team, sorry we don't know all your names :). Can't recommend enough.

We stayed at Riad Karmela and Riad Zineb that are sister riads. We thoroughly enjoyed our stay at both. The staff truly understands the meaning of hospitality. Every staff member was so kind to us and made us feel welcome. The riad is very clean and well cared for. It is in the heart of the city action but you step inside to complete serenity.

This is such an oasis of calm as close to the old city & souks as you can get. Everyone was so welcoming, nothing was too much trouble. Food was great...lovely breakfast, great dinners, restaurant team were amazing. Room very comfy, ours was ground floor within a very quiet courtyard. They organised airport transfer (very worthwhile as they coordinate with the hotel runner to walk us to the Riad), a great tour guide, hammam and masseur on site. Absolutely fabulous and would 100% recommend