Lodge K

My husband and I stayed here for 4 nights. The massages were amazing, the food was great and one of the waiters who served us mostly in the mornings was so lovely. The pool area is really nice too, the pool is unheated so if you're not into cold water swimming or have small children, it's probably not ideal. We were disappointed with the general service though (maybe this is a cultural thing) we asked for a bath plug for our bath and were told many times the hotel staff were bringing it. Eventually the next day we asked again and were told it was not possible to have a bath because there wasn't enough water. Such a shame because a bath would have been really nice. The rooms were very tired, we had a cigarette burn hole in our bedding, in fact they had flipped our duvet cover over to hide this (the hotels embroidered logo was on underside of the duvet). Generally the paint was worn in parts, the shower had to held in a certain position so the water flowed and general wear and tear on furniture. The spa consists of a hamam and a massage room, it is not a typical european spa. I was very disappointed when my headphones went missing (not super expensive, around £50 on amazon, but very inconvenient not to have). They were on the bedside table when I left the room to hang out by the pool, after returning to a nice clean room the headphones were gone. I am confident I left them on the bedside table because I only use them at night. I alerted the reception to this the following day (why wait?! Because I wanted to be sure they weren't in the room - so after I had packed my bag and looked absolutely everywhere I went to reception), they simply told me that housekeeping couldn't find them. So.. either they were pinched by a staff member, or another guest (I will admit that when we were at the pool we did not padlock our door). Either way I was very disappointed, but as they were not expensive, not worth claiming on my insurance. I didn't pursue this further because I wanted to relax and enjoy the holiday and as the staff were so unhelpful with other matters like the bath plug I couldn't face a debate with them. I say this as a warning to other guests to leave all items of any value in the safe or keep with you. Overall we had a nice stay, the pool and massages made up for the negatives. Wouldn't stay again though due to the issues faced.

The lodge is comfortable and clean. Permanent tents make up the most of the rooms which are large and suitable for families. There are two rooms which are great for couples. The staff did whatever they could to help us and make our stay pleasurable and we would like to thank Momcef, Youness and Abdellah for their service as well the lady for housekeeping (I think head housekeeper) and the lady from the spa. There is a limited menu and the food if fine for a couple of day's stay. Breakfast is very good and more than enough. Prices are high however, and don't match the product on offer so be prepared to pay more for this hotel than you would for something similar in Europe or Asia. However, this seems to be the case for many properties in the area.

Hi lodge.k Everything was excellent we loved the experience the food was amazing And the pool too .We visited the rooms and they were magnificent. I love the fact that there is a lot of nature and trees.I fully recommend this hotel. Service:5/5 Rooms:5/5 And pool:5/5 Definitely coming back ☀️🥰

This place is outstanding in every way! I am super fussy as I’m an interior designer and so really fussy with the detail and I cannot fault this beautiful hotel. The staff are delightful especially Sonia cannot do enough for you to have the most amazing holiday. The grounds are immaculate design of hotel so beautiful and the tented rooms are drop dead stunning wow wow wow! The most luxury ever stayed in for the money you pay it’s mind blowing! The food is also high end and we love the hotel pet dog shucco who is adorable! Will definitely return for sure A special little secret ! Thank you lodge k for our amazing stay! The Morris family

I usually don’t leave bad reviews, but we were coordinating a $30,000+ wedding with this venue and I feel like others should know what happened and be wary. This is a beautiful hotel and probably a great vacation stay, but you cannot trust them to host your most special events, especially the ones that cost tens of thousands of dollars. I had been working with their wedding coordinator since late May — picking out dinner packages, choosing what chairs to rent, discussing international guest transportation, the whole wedding works. Then suddenly the hotel ghosted me right before they were supposed to send me a finalized contract listing all our expenses and officially booking all our vendors. I sent polite follow up texts to the coordinator, then I sent polite emails, then I even called the front desk. I was trying to be understanding that other events might be coming up and they might just be busy, but nobody would simply let me know why I didn’t get my contract or if we should start the planning over with a new venue. I was eventually assured that they would have my contract ready by mid July, and then when they missed that date, by August 1st. Miss that date too and heard nothing from them. I tried to be understanding that they might just be busy or other brides might need them more immediately, but I committed thousands of dollars and a lot of planning only to suddenly stop hearing from them. They missed every deadline they set for me. No one ever bothered to let me know they needed to push back a deadline either. Months have passed since I committed to this venue and I still cannot send out my wedding invitations because I hadn’t gotten my contract or heard back from anyone at Lodge K. It’s now to the point where all of my guests cannot get travel documents together in time to make my wedding date, so I have to completely redo my entire wedding. Don’t trust this hotel with your tens of thousands of dollars. They cannot make the deadlines they set for themselves and they refuse to communicate at all. We are really a quiet couple and that might have something to do with why they didn’t take us seriously. If you do decide to have your wedding at Lodge K and use their wedding coordinator, make sure you can advocate for yourself and you have plenty of time to keep calling them to demand they meet deadlines. Be very clear about your timeline and have a backup venue, just in case.

Super satisfactory experience in this amazing hotel located at La Palmeraie. Premises with timeless design in a heavenly spot ensure unfogetable stay Great staff provide warm and exceptional personal service. Thank you Sonia and Maha in particular for your professional attitude and your kindness. Horse and quad riding nearby are recommended. The in-house medical sports massage at hammam is a unique experience you will not forget.