Palais Khum

Beautiful accommodation in the heart of the Medina with attentive staff. Always welcoming smiles and a lot of effort to make everything wonderful. The breakfast was lovely and the restaurant food fantastic. A lot of care and a great level of concern for my comfort

Walked past and noticed Palais Khum did a deal for 30 min massage, access to heated pool and lunch for 450 DIR pp. We thought this was an excellent deal so booked 3 days before. We paid a 400 DIR deposit for 2 people. We booked the massage for 1pm and were told the pool opened at 11am. We arrived at half 11, and it seemed like they didn’t know our booking despite having a receipt and paying a deposit. We were shown to the pool area and given towels. The pool was definitely not heated!! No offer of WiFi or water. We were also told our massage would not be until half 1. The massage was full body and lasted maximum 20 minutes. Whilst the massage itself was good, it felt very short! Changing facilities felt quite open. Shower available in bathroom, no shampoo. Lunch was a set menu - capris salad, ravioli & chocolate crepe , all which was outstanding! This really made the spa deal worth its money.

First time going to Marrakech and what a great place. Loved the buzz off the whole city and must go back, and there is only one place to stay for us. First class in every respect and so friendly and convenient to walk to so much. Should I leave this review - no. Because then you will want to stay and when I next book it might be full, Palais Khum is that good!