Riad Pourpre Medina

The Riad Pourpre is hidden away in a small walkway. We booked via Secret Escapes and were really happy. We were welcomed with the traditional Mint tea. The staff is extremely helpful and friendly. They showed us the sites to visit as it was our first time in Marrakesh. Breakfast was goood and well enough. The room was nice and clean. The bathroom had a lovely shower. On the top was a place to sit and see the Marrakesh sunset. I specially loved the bathroom door, so oriental. We were very happy to stay there. Everythign we visited was in walking distance. Thank you for being so welcoming and helpful.

0/10- appalling We arrived at 10pm although check in was 2pm as we had a late flight and our room was not ready. We had to sit and wait. The room was damp and dirty, we had dead woodlice in our beds and woke up covered in bites. I understand this cannot be helped but also dead cockroaches in the pool to add to the list. The so called cleaner came in our rooms and moved our things around daily but no cleaning was done, on my second to last night I left two silver rings in my room whilst attending a day market for 4 hours and on my return they were not there. Most staff were rude and ignorant, one morning for breakfast we got directed to sit on a cramped two person table even though we were guests of 3 people. The manager also was not helpful, in fact extremely rude resulting in her putting the phone down on me. Main issue: my rings have not been returned! The only redeeming quality of the hotel Smail. O- he was very helpful on our stay, the hotel is a poor reflection on this one man’s service.

Riad sublime et super confort. Accueil très très chaleureux de la part de tous le monde. Le petit déjeuner maison excellent et très copieux. C’est un lieu incontournable si l’on veut du repos et se ressourcer pour une nuit paisible. À très bientôt !

Merci à toute l’équipe du Riad pour l’accueil et leurs gentillesses! Merci à Youssef pour nous avoir bien reçu et avoir guider. Il nous accompagne du début jusqu’à la fin. Nous avons également manger le meilleur couscous du séjour. Très familiale

Wir waren in zwei Zimmern untergebracht, da wir einen Zwischenstopp in der Agafay-Wüste eingelegt haben, dazu aber später mehr. Sehr gastfreundlich und engagiert, kleines Riad, gemütlich in perfekter Lage. Uns hat es sehr gut gefallen und haben uns wohl gefühlt.

Nous avons séjourné 5 nuits au Riad. Tout était parfait, le cadre, l’hygiène, le service et l’accueil. Il est certain que nous reviendrons ici lors de notre prochain voyage à Marrakech (inchallah!) Un grand merci et un grand plus a Ismael qui a su faire part de grande gentillesse et de bienveillance.