Fantazia Resort Marsa Alam

Best Hotel ever Staff are very helpful and really polite Food is always fresh and has lots of varieties Beach boys are very friendly and so professional Rooms are clean and tied all the time the Live singer is a big plus Diving center staff are also very nice and so professional We will see you again soon

Nice hotel Stayed for one night .very good food very beautiful surroundings and entertainment Good weather of Mrsa alam city and good staff .. Greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeat choiceeeeeeeeeereeeerrrrrrrr

We were satisfied with our visit to the hotel. After the reviews, we were at a loss as to how everything would be, because of mentions of different behavior towards Italians, but the worries disappeared within two days. Staff, helpful smiling. The food was good, European type, so we always ate. The deluxe room is pleasant, clear, modern. Beach 3 minutes walk. The only problem we had was with Muhamed El Baz who serves at the Deluxe bar. I have never experienced such a reluctant bartender. He acted normal for the first two days, but once we formed a larger group of people to meet at the bar, he immediately changed his attitude. It annoyed him that he had to serve. He overlooked us, deliberately not pouring. He spent 70% of his time on the phone or with a cigarette. He was leaving, the bar was empty and people were thirsty. How many times we didn't get a drink even after half an hour even though there were 6 people there. Terrible experience. It bothered him that we were laughing. He also had some stupid things to say about us. The last day of our vacation was so unpleasant that it ruined my entire evening. Such a person should not work among people.

Terrible reception service. I don't expect that at 5 *hotel.. I sent questions about tea and coffee, they repeat that they are in every room. They wasn't - manager told that you need to ask for them. Rooms at old part are ok. Nothing special - because of wind everything is covered by sand. You can easily find a place on beach or pool. There is no possibility to order normal taxi from city you need to be overcharged for their. Food - everyday the same. Focused on Italians because owner is Italian. I don't get it at all. Stop selling rooms on outside portals - use only Italians - or start treat people normal.

I would like to thank you for a beautiful holiday, I liked everything. The hotel is clean, the sea is beautiful, the beaches are well-tended and the food is varied. The animation team was great, I had a lot of fun with Laura and the other animators. I'll definitely come here again.

I was suprised how nice the people were here, I dont like noisy hotel, but here you can relax in peace, or even in a pleasant and acceptable entertainment for me.the sea was beautiful, the beaches clean, the food delicious.The whole team of animators tried their best to entertain the guests, thank you Laura.For me, this hotel is the best I have visited in Egypt so far.