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Verifierade recensioner
Läge och interiör8.9
Bekvämligheter8.9
Service9.1
Renlighet9.4
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Alla recensioner(124)
Positiva recensioner(28)
Recensioner med foton/video(3)
Rent och städat(7)
Utmärkt vistelse!(6)
ahuahua
Superior-rum
Bodde på jan. 2024
Res med vänner
38 recension
8.5/10
Mycket bra
Publicerades 23 feb. 2024
Gatan hotellet ligger på är inte särskilt elegant men inte dålig heller, men omgivningarna nära Triumfbågen är hemska. Receptionisten var en mild svart man. Han sa att det bara fanns rum på andra våningen med balkong. Den här regeln var som tur var bra.
KälltextÖversatt av Google
Svar från boendet: Kära Ahuahua, Det är ett nöje att veta att du har trivts på vår anläggning. Det som ger oss stor glädje är att höra att vårt teams service har varit tillfredsställande för dig. Vårt primära mål är att ge exceptionell service och säkerställa att din vistelse blir minnesvärd, vilket vi hoppas kommer motivera dig att komma tillbaka. Med vänlig hälsning, Triana Cotelo - Guest Relations Manager
Gästanvändare
Superior-rum
Bodde på feb. 2025
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 9 mars 2025
I’ve stayed in this hotel chain before, in Dubai, this hotel was also lovely! My flight landed at 9am and I was very lucky that they allowed me to check into the room as soon as I arrived to the hotel!
Översätt
Svar från boendet: Dear Guest,It’s delightful to hear that you had a pleasant experience at NH Collection Marseille! We understand that traveling can be exhausting and we are glad we could accommodate your early check-in and make you comfortable right away.We continually strive to provide our guests with the highest standards of service. Your positive feedback about your stay is a testament to the efforts we put in every day.Thank you for choosing our hotel chain again. We hope to welcome you back soon for another memorable experience.Triana CoteloGuest Relations Manager
Ling Ju
Superior-rum
Bodde på feb. 2024
Res med vänner
9 recension
9.5/10
Otroligt
Publicerades 31 mars 2024
Very nice hotel, the ambiance is great, good cleanliness ! Recommend !
Översätt
Svar från boendet: Dear Ling Ju,It is a pleasure to know that you have enjoyed your stay at our establishment!Our primary goal is to provide exceptional service and ensure that your stay is memorable, which we hope, will motivate you to come back.Best regards,Triana Cotelo - Guest Relations Manager
Anonym användare
Superior-rum
Bodde på maj 2024
Ensamresenärer
1 recension
6.5/10
Publicerades 14 juli 2024
facilities a bit old but the location is perfect
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your experience following your recent stay at Hotel NH Collection Marseille. We appreciate your feedback.We are pleased to hear that you found our location perfect for your needs. Your comment regarding the facilities being a bit old is duly noted. We are constantly striving to improve our facilities and services to enhance the experience of our guests.Your feedback is valuable to us as we continue to make improvements. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Warm regards,Triana Cotelo - Guest Relations Manager
Ferran Guarga Solé
Bodde på juli 2022
Affärsresenärer
15 recension
9.5/10
Otroligt
Publicerades 15 sep. 2022
Amazing hotel for the value on the city. Clean, spacious, big windows. Very recommended.
Översätt
Michael from Munich
Superior-rum
Bodde på apr. 2025
Annat
26 recension
10.0/10
Enastående
Publicerades 27 maj 2025
Äußerst schönes Hotel in der Innenstadt von Marseille. Schöne saubere und gepflegte Zimmer. Freundlicher Service. Ausgezeichnete Lage im Zentrum.
Översätt
Svar från boendet: Dear Michael,Thank you for your kind feedback after your experience at NH Collection Marseille! We're especially pleased to hear that you appreciated the friendly service provided by our team. Creating a warm and welcoming atmosphere for our guests is one of our top priorities. We’re also glad you enjoyed the comfort and cleanliness of the rooms, as well as our central location in Marseille. We hope to welcome you back soon!Warmest regards,Triana CoteloGuest Relations Manager
Gästanvändare
Superior-rum
Bodde på apr. 2025
Res med vänner
2 recension
10.0/10
Enastående
Publicerades 4 maj 2025
친절하고 깔끔하고 위치좋고 마르세유 호텔에서 최고인거 같아요
Recepions de parfaits. They are so nice, I’m really appreciate that their kindness. So lovely thank you
Översätt
Svar från boendet: Dear guest,It's heartwarming to hear about your positive experiences at NH Collection Marseille, specially the ones with our reception staff. Your kind words are a testament to our commitment to providing excellent service to all our guests. We strive to create a warm and welcoming atmosphere for everyone, and we're delighted to know that we were successful in your case.It's guests like you who make our work so rewarding. We look forward to the opportunity to welcome you back in the future to Marseille.Best regards,Triana CoteloGuest Relations Manager
Svar från boendet: Dear guest,It is an honor to receive such an amazing feedback!! Our team will be really motivated to know that your stay meet your expectations. Marseille has many beautiful places to offer, so it gives us great pleasure to know that you loved it. The entire NH Collection Marseille team thanks you for choosing us and we are looking forward to welcoming you again in the near future! Best regards, Triana Cotelo - Guest Relations Manager
Svar från boendet: Dear guest,Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had consistently excellent experiences at NH hotels. Our goal is always to provide top-quality service and satisfaction, and it’s great to know that our efforts are resonating with our guests. We look forward to welcoming you to NH Collection Marseille again soon! Best regards, Triana Cotelo - Guest Relations Manager
Svar från boendet: Dear Rose Mary,Your detailed feedback of NH Collection Marseille is much appreciated. It's delightful to hear that you found our superior room impeccably clean and enjoyed our exquisite breakfast, including the quality coffee we pride ourselves on.Regarding the room size, our superior rooms have been designed with a focus on comfort and utility, and we apologize if it did not meet your expectations. If you ever come back, we would suggest that you book a Premium room, as they are more spacious and will help you enjoy your stay at its most.We look forward to welcoming you back for another memorable stay.Best regards.Triana CoteloGuest Relations Manager
JEAN-FRANCOIS
Superior-rum
Bodde på feb. 2024
Par
1 recension
9.0/10
Utmärkt
Publicerades 2 apr. 2024
Un magnifique établissement bien situé à mi chemin du port ou de la gare SNCF à pieds. Extrêmement confortable, les chambres sont bien équipées. Côté restauration, le petit déjeuner buffet est complet, toutes options salées ou sucrées et très copieux. L'équipe hôtelière en place est chaleureuse et accueillante. Et le rapport qualité prix est excellent. Une belle expérience a renouveler qui permet de passer un beau weekend agréable dans la ville de Marseille
Översätt
Svar från boendet: Cher Jean-François, Je tiens à vous remercier pour votre aimable commentaire. Nous sommes heureux d'apprendre que nous avons atteint notre objectif avec vous : garantir que nos clients se sentent chez eux. Votre message sera transmis à toute l'équipe de l'hôtel, qui trouvera certainement une autre raison de continuer à s'investir chaque jour. Nous sommes impatients de vous revoir très prochainement et nous sommes à votre entière disposition pour tout ce dont vous pourriez avoir besoin. Cordialement, Triana Cotelo - Guest Relations Manager
Svar från boendet: Dear Pei Chen,Thank you for providing such an amazing feedback after your stay at NH Collection Marseille.It's heartening to know that our strategic location, cleanliness, and room size have contributed to a memorable stay for you. It pleases us immensely that you would choose our hotel again on your next visit. We continually strive to provide our guests with a high standard of service and it's motivating when our guests acknowledge this. Rest assured, we will continue to uphold these qualities that you've appreciated. We look forward to welcoming you back soon to Marseille.Best regards,Triana CoteloGuest Relations Manager
lisa
Superior-rum
Bodde på mars 2024
Familj
8 recension
10.0/10
Enastående
Publicerades 15 apr. 2024
Accueil irréprochable, les chambres étaient propres et agréables.
Je recommande
Översätt
Svar från boendet: Cher client,Merci d'avoir pris le temps de partager avec nous votre expérience et nous sommes ravis que vu ayez passé un agréable séjour. Au plaisir de vous acceuillir de nouveau parmi nous. Cordialement,Triana Cotelo - Guest Relations Manager
CYSL
Superior-rum
Bodde på juli 2024
Affärsresenärer
20 recension
7.5/10
Publicerades 13 sep. 2024
酒店前台專業性欠佳,雖然我在平台已經付款,Checkout時前台重複扣款,後續通過平台追回。
Översätt
Svar från boendet: Dear guest,Thank you for sharing your experience.We apologize for the issue you encountered upon the check in. We will make sure to talk to the Front Office team to avoid that from happening again.Our biggest priority is to ensure that you have a beautiful experience.We hope to get the chance to welcome you again and ensure an extraordinary stay.Best regards,Triana Cotelo - Guest Relations Manager