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Verifierade recensioner
Läge och interiör9.5
Bekvämligheter8.8
Service9.1
Renlighet9.3
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LinhNg93
Klassiskt rum
Bodde på jan. 2025
Par
2 recension
9.0/10
Utmärkt
Publicerades 24 feb. 2025
Great location right in Vieux Port which is close to all the attractions. About 10 mins walk to Fort St Jean and the Little Petite Train that takes us to Notre Dame de la Garde. Metro station is also 2 mins walk from hotel. It is a little older room but really convenient location.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your experience.We are delighted to hear that you enjoyed your stay in Marseille.For your information, we are currently undergoing renovations and will be unveiling 26 new rooms in the summer of 2025!We hope to have the pleasure of welcoming you back for your next stopover in Marseille and introducing you to the brand-new Grand Hôtel Beauvau.Adèle PETIT-MAIREFront Office & Guest Experience Manager
Gästanvändare
Deluxerum
Bodde på feb. 2025
Par
1 recension
9.0/10
Utmärkt
Publicerades 9 mars 2025
Hotel is good, great location.
However, staffs were not very helpful and friendly.
The restaurant and bar were close for renovation so we can’t comment about it
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to review your stay.We are really happy that you enjoyed Marseille and our hotel.It would have been a pleasure to discuss your feelings regarding our staff with you. Indeed, we strive every day to provide high-quality service and assist our guests in discovering the city, enjoying Marseille, or meeting any of their needs.We are truly sorry to read that you did not feel as welcome as you expected. We sincerely hope to have the chance to welcome you back and create a magical experience for you.Sincerely,Adèle PETIT MAIREFront Office & Guest Experience Manager
John Tan Joel
Klassiskt rum
Bodde på mars 2024
Par
15 recension
7.5/10
Publicerades 15 maj 2024
A very old hotel that has seen minimal upkeep. Fantastic location at the Old Port of Marseille - safe and just above the metro station. Service was average, besides some helpful front desk, the housekeeping needs improvement.
Översätt
Erman
Klassiskt rum
Bodde på feb. 2025
Par
1 recension
10.0/10
Enastående
Publicerades 31 mars 2025
Helpful staff, great location , worth the money
Översätt
Svar från boendet: Dear Guest,Thank you for such a review !We are trully delighted to read you enjoyed your experience with us that much.We really hope to have the chance to welcome you for your next Marseille stopover.Kind regards,Adèle PETIT MAIREFront Office & Guest Experience Manager
Forcefield
Klassiskt rum
Bodde på mars 2024
Ensamresenärer
33 recension
8.0/10
Mycket bra
Publicerades 7 apr. 2024
Excellent value. Superb location. And astonishingly good breakfast.
Översätt
Gästanvändare
Klassiskt rum
Bodde på nov. 2023
Affärsresenärer
1 recension
7.5/10
Publicerades 4 dec. 2023
The room we paid extra to hve view and light avoiding the back alley. Then a band with at leas ten instruments played all day without stopping a minute. Looked like a group from somewhere, hotel would not do a thing about it. Decibels over the norm you call the police or municipal autorities but the receptionist, keen at the hour of overcharging did not want to do anything. Bad experience. No sleep at day time is possible there.
Översätt
Gästanvändare
Klassiskt rum
Bodde på dec. 2023
Ensamresenärer
8 recension
9.0/10
Utmärkt
Publicerades 15 feb. 2024
Perfect location in a clean and spacious room
Översätt
Sita Bisajalanjalan
Klassiskt rum
Bodde på okt. 2022
Familj
33 recension
10.0/10
Enastående
Publicerades 11 nov. 2022
wowww, superrr nice experience. From reception staff, (from Mauritius) and also breakfast staff, they are all really nice and good!!!! Awesome. Amenities is Loccitane and for the first time, we stayed at hotel who provide room slipper and bath wear. Breakfast superbbbb with real honey and salmon smoked. Thank you so muchhhh.
Översätt
Gästanvändare
Svit med terrass
Bodde på jan. 2025
Ensamresenärer
5 recension
9.5/10
Otroligt
Publicerades 25 feb. 2025
Goood
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your experience.We are truly happy that you enjoyed your stay with us.We sincerely hope to have the pleasure of welcoming you again in the future.Best regards,Adèle PETIT-MAIREFront Office & Guest Experience Manager