Zenitude Hôtel Résidences Marseille Saint-Charles

The man, if I remember correctly, the senior manager - was friendly, as was the night security. All the women at the reception were extremely unfriendly, the bureaucracy was harassing. Overall, a depressing impression: irritated bureaucrats + unsafe area + poor cleaning and a frightening view of the construction site liquid soap hangs right above the hair dryer plugged into the socket and drips onto it. It is unclear how they could have obtained a license from the fire department

We requested a change of towels on the second night and were told there’s none as they only provide housekeeping and change of towels for stays 7 days and more. The horrible things are the aircon is not working and we were told we have to live with it since it’s an old hotel🤦🏻♀️😡. The reception didn’t bother to offer to change our room. We hung the DO NOT DISTURB sign on the door. To our horror, the housekeeper put the rug in the basin, no change of towels. Just only to makeup the beds.

Value for money was great. The room was very clean and kitchenette was complete. But the refrigerator wasn’t working at all…so we couldn’t keep anything cold. Air-conditioning was very effective and quiet. Location was not great, but good — it was super near Gare Saint-Charles, but around a 10-15min walk to the Old Port. Nevertheless, I would recommend this aparthotel.