Gästanvändare
17 juni 2025
Scary.....Not worth staying even been in a great location. Arrived 29th May 25 for 3 nights. Staff at reception very nice....Proceeded to 5th floor and dropped bags and went for dinner close buy on return about 11pm we found, Toilet seat broke, toilet flush broke and left on a shelf, no holder for shower hose over bath, bath screen not fit for purpose water out on floor, cable from TV wrapped around narrow table to prevent it from falling out i guess, glass so dirty the only way you are looking out is to open window, not safe when open as window opens fully and no protection from 5th floor, lift worked once and a alot of steps before port. Stayed the first night and the following morning reported problems to the same guy at reception. Later that evening we returned at 5pm and was told things would get fixed the next day at 12 noon, but we would need to be there and wait while everything was done. Went to room gathered our things and left. We walked a short distance to the HOTEL BEAUVAU and it cost extra but worth every penny for our last 2 nights. We have visited Marseille 5 time in the last 12 months and love the place, pity Hotel De Sud been in such a great location could not step up to the mark.
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