Kkm International

Very good hotel for stay in Marthandam for families, Couples and business travellers with peaceful environment

Worst hospitality. Worst service. Service ignorance. Not value for money

This is a fairly new property, just over a year since it opened to guests. It is in fact still under construction. The kitchen isn't ready and i'm told that it'll open in a couple of months. Given it's wonderful location and large space, one wishes that greater care was given towards its construction. The walls have already developed cracks at many places. The construction is often haphazard with poorly fit ac, tv, plug points etc. It takes more than 10 minutes for hot water to start flowing through the tap by which time a few buckets of water are wastefully drained. The non ac rooms are suffocating due to improper ventilation. As the kitchen isn't ready yet, one has to order food from outside. The food comes in less than 15 minutes, but the breakfast won't be available before 8. 30 am, which is hard for travellers who want to leave a bit early. The rooms aren't provided with even a single table, making dining in the room really tricky. Since this is still an early stage for this hotel, it will serve the management well to hire a good consultant and fix things right away. Else, this is going to be only a big lodge and not a hotel. As of now, it is recommended only for solo travellers.