Amansari Residence Resort

Amansari Residence Resort recensioner

Amansari Residence Resort

Persiaran Seri Alam, Masai, Johor, 81750, MalaysiaVisa hotellinformation
Amansari Residence Resort
Amansari Residence ResortAmansari Residence ResortAmansari Residence Resort
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Vi erbjuder prisgaranti
1 natt

Gästrecensioner

7.6/10
Bra
284 recension
Verifierade recensioner
Läge och interiör7.6
Bekvämligheter7.5
Service7.7
Renlighet7.7
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Alla recensioner(284)
Positiva recensioner(261)
Recensioner med foton/video(74)
Utmärkt vistelse!(67)
Dåligt fungerande luftkonditionering(13)
Utmärkt för barn(11)
Stora rum(11)
Utmärkt pool(8)
Praktisk parkering(8)
Rena badrum(5)
Fin utsikt(4)
Negativa recensioner(23)
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på apr. 2025
Affärsresenär
1 recension
8.0/10
Mycket bra
Publicerades 18 maj 2025
Very good despites renovation running on. Good choice if you want a swimming pool and better to come.
Översätt
Svar från boendet: Thank you for taking the time to share your feedback. We're glad that you had an amazing stay with us. We can't wait to have you return for another great experience soon!Sincerely.Shashi ArumugamFront Office Manager
Syaiful Zarhan
Rum Deluxe King
Bodde på mars 2025
Familj
17 recension
10/10
Enastående
Publicerades 28 apr. 2025
Very nice pool. Food are nice. Parking also near to the lift. Overall 9/10
Översätt
Svar från boendet: Thank you for taking the time to share your feedback. We're glad that you had an amazing stay with us. We can't wait to have you return for another great experience soon!Sincerely.Shashi ArumugamFront Office Manager
Tze Teck Tan
Duplexlägenhet
Bodde på feb. 2025
Familj
3 recension
6.0/10
Publicerades 19 mars 2025
The place is clean but service could be better since is a resort and have a few other properties in Malaysia. The place was having a renovation while my family was staying, not much visitors and the variety of breakfast was really poor. The tv was spoilt and towels not available when we check in. The bathrobes are in a mess.
Översätt
Svar från boendet: Thank you very much for reviewing us and, of course, for your loyalty. We appreciate you pointing out the little details that could make your stay even more comfortable. We hope to be able to welcome you again and we trust that you will like our further improvements.Sincerely,Shashi ArumugamFront Office Manager
Sheela Naren
Rum Deluxe King
Bodde på dec. 2024
Familj
1 recension
10/10
Enastående
Publicerades 20 jan. 2025
I booked a deluxe king room. Soo comfortable for 2 kids and parents. So clean.. the facilities are complete. There is a buffet. there is a clean swimming pool for children.
Översätt
Svar från boendet: Thank you for the rating and review. I'm pleased you've had a good stay with us. We look forward to welcoming you back to Amansari Residence Resort soon!Sincerely,Shashi ArumugamFront Office Manager
Hashim Mohamad Hizam
Rum Deluxe King
Bodde på mars 2025
Affärsresenär
10 recension
8.0/10
Mycket bra
Publicerades 12 apr. 2025
Very clean and nice room with balcony.
Översätt
Svar från boendet: Thank you for the rating and review. I'm pleased you'll have a good stay with us. We look forward to welcoming you back to Amansari Residence Resort soon!Sincerely,Shashi ArumugamFront Office Manager
Gästanvändare
Rum Deluxe King
Bodde på nov. 2024
Familj
7 recension
5.5/10
Publicerades 29 dec. 2024
Very old hotel. Needs upgrade. Toilet must have shower screen or shower curtain. No basic things like hand soap provided. Carpet is old, moist and just makes the room uncomfortable.
Översätt
Svar från boendet: Thank you for bringing these matters to our attention. We apologize for any inconvenience and are committed to addressing your concerns to better serve our guests.
Black74
Rum Deluxe King
Bodde på okt. 2024
Par
3 recension
2.0/10
Publicerades 4 dec. 2024
Bad aircon. First room only warm air only. Reported to front desk. They sent technician. Comes for 1 mins says top up gas and all done. Have yo go down to front desk for room change. 2nd room ac was better but not by much. Carpet was stained and looks dirty. Toilet seat was loose. Breakfast was cold by 8.30am and bland. This will be first and last stay. To avoid.
Översätt
Svar från boendet: We're truly sorry to hear that your experience didn’t meet your expectations. Our team is always committed to providing the best possible service, and it’s disappointing to learn that we fell short during your visit. We take all feedback seriously, and we’d love to understand more about your experience so we can make improvements. Please feel free to reach out directly so we can address your concerns and ensure a better experience next time. We hope to have the opportunity to serve you again and make things right.
FattYan Cheong
Deluxe-tvåbäddsrum
Bodde på apr. 2025
Affärsresenär
2 recension
4.5/10
Publicerades 20 maj 2025
The room is warm due to poor air condition. The room has bad odour of poor ventilation or vacant for long time.
Översätt
Svar från boendet: We would first like to sincerely apologize for not meeting your expectations during your stay with us. Every member of our team is devoted to trying to create a positive experience, a home away from home, for our guests, and we regret that our efforts in correcting the situation for you were not to your satisfaction. We wish to have the opportunity of one day welcoming you again in hopes that we can create some positive memories.Sincerely,Shashi ArumugamFront Office Manager
XC888
Deluxe-tvåbäddsrum
Bodde på mars 2025
Affärsresenär
82 recension
8.0/10
Mycket bra
Publicerades 17 apr. 2025
Not quite up to par compared with its price. Room is old with old furnitures, but bathroom is recently renovated. Aircond not cold, was sweating thru the night and room is small.
Översätt
Svar från boendet: Thank you very much for reviewing us and, of course, for your loyalty. We appreciate you pointing out the little details that could make your stay even more comfortable. We hope to be able to welcome you again and we trust that you will like our further improvements.Sincerely,Shashi ArumugamFront Office Manager
Maarten
Rum Deluxe King
Bodde på mars 2025
Ensamresenär
7 recension
5.0/10
Publicerades 16 juni 2025
Whereas this hotel may once have been a grand affair, at the moment it is completely rundown. Management clearly recognises this and renovations are in full swing. As a consequence the whole building is vibrating with jackhammer sounds during the whole day. Staff was friendly and helpful but they can’t help with this. The hotel should not accept bookings during this phase.
Översätt
Gästanvändare
Rum Deluxe King
Bodde på feb. 2025
Affärsresenär
4 recension
7.0/10
Publicerades 19 mars 2025
Negative: 1. It said green view, my actual view is building so close with drying underwear view from my balcony, very bad view. 2. 35m2 is spacious but actually the room per se is small. 3. Stain at carpet, poor maintenance, 3 pillows with bad stains. Positive: Toilet is clean.
Översätt
Svar från boendet: Thank you very much for reviewing us and, of course, for your loyalty. We appreciate you pointing out the little details that could make your stay even more comfortable. We hope to be able to welcome you again and we trust that you will like our further improvements.Sincerely,Shashi ArumugamFront Office Manager
Frshaaaaaa
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Affärsresenär
4 recension
10/10
Enastående
Publicerades 17 feb. 2025
Always been our choice
Översätt
Svar från boendet: Thank you for your lovely review. Nothing makes us happier than hearing that we have brought smiles to your family. We are delighted that you had such a fantastic time, and we look forward to welcoming you back again.Sincerely,Shashi ArumugamFront Office Manager
Pau Morales
Rum Deluxe King
Bodde på aug. 2024
Par
22 recension
10/10
Enastående
Publicerades 28 sep. 2024
repeat booking. friendly staff. clean room. easy to locate. recommended.
Översätt
Svar från boendet: Thank you for taking the time to share your positive experience. We're so glad you enjoyed your stay and can’t wait to have you with us again!
Su
Rum Deluxe King
Bodde på jan. 2025
Annat
1 recension
7.0/10
Publicerades 11 feb. 2025
3017 Room toilet fault smell..  Air conditioner no feeling cool  3018 ok..  breakfast food also not really good taste.. Sorry for comment.. but its for improvement.
Översätt
Svar från boendet: Thank you very much for reviewing us and, of course, for your loyalty. We appreciate you pointing out the little details that could make your stay even more comfortable. We hope to be able to welcome you again and we trust that you will like our further improvements.Sincerely,Shashi ArumugamFront Office Manager
Joannasin16
juniorsvit king
Bodde på juli 2024
Par
3 recension
10/10
Enastående
Publicerades 12 aug. 2024
It was a very wonderful 2 days trip with my boyfriend The Amansari Residence Resort Hotel was very peaceful and quite The environment is just nice for a staycation
Översätt
Svar från boendet: Thank you for taking the time to share your positive experience. We're so glad you enjoyed your stay and can’t wait to have you with us again!