Blu Hotel Senales Zirm-Cristal

Great location of the hotel. The rooms are not the worst either, I would even say spacious and well-maintained. The service in the restaurant is very polite. The downside is the food. It is monotonous, sometimes even tasteless. In addition, the pool is large, but poorly maintained, you can see that it is showing its age.

The hotel is a very, very basic hospitality hotel, this is not going to be a pleasant stay if you are with the family. There is nothing to do with children of any age, the swimming pool is cold and you need to pay for a bathrobe which isn't in the information about the hotel when you book. There is no complimentary coffee and tea set in the room! Not even a single bottle of water. Also, water isn't available for free in the entire hotel!! Shocking, sad and very unexpected when they ask you to pay for the battle of water with your dinner (€3 per bottle!) when there is no access to even tap water in the restaurant. Unbelievable!! Apparently, the hotel has been renovated but in the 21st century, there is not even one USB socket to charge your phone or computer!!! Be aware of this!!! Food is very limited to basic and often leftovers from the previous day, not always fresh bakery and you will not have coffee or tea with your dinner - unless you pay extra!! I would not recommend it and never come back here again. None of these things isn't clearly stated in the hotel information, so when you finally come here you are going to be very unpleasantly shocked

Excellent hotel We stayed in a nice, recently updated room. Staff is friendly and accommodating. The staff at the restaurant is outstanding, they were going out of their way to resolve any problems. Everyone was very friendly and helping. The food was varied and delicious. Few cons: Some of the reception staff is not very fluent in English. There is a timed entrance to the gym which is spacious enough to haver multiple people using it at the same time. One will think that they are concerned about covid but there are no cleaning wipes for the equipment, so it's kind of a moot point restricting how may people use the gym.

Tutto perfetto, ottimo hotel con upgrade gratuito, ottima struttura, con particolare attenzione per le intolleranze alimentari, in particolare per la celiachia. Bello anche il servizio miniclub per i piccoli ospiti. Hotel direttamente collegato alle piste da sci ottimo anche il parcheggio esterno gratuito.

Da anni frequento questo Hotel. Che dire, la solita Cortesia e Gentilezza ai massimi livelli da parte di tutto lo staff. Ringraziamenti particolari alla reception tutta, al Capo Sala Ristorante Tony, ai Direttori e al personale camere. Veramente consigliato a chi e' in cerca soprattutto di relax

Bellissimo hotel del gruppo Blu hotels direttamente sulle piste. La camera moderna e confortevole e il personale gentilissimo dalla reception al ristorante! Spa e piscina completano la nostra toccata e fuga di un weekend davvero meraviglioso. Consigliatissimo sia per la posizione che per i servizi.