The Grand Mountain Hotel

Terrible Honeymoon Experience Our stay at The Grand Mountain Hotel was extremely disappointing. We requested a bathtub room, but it wasn’t provided. The bed decoration was not provided, poorly done, and lacked the promised details. Simple requests like beer were unavailable, the hot water shower didn’t work, and there were no toothbrushes in the room. I called the reception twice to request the Wi-Fi be fixed, but they never provided it, and after that, they didn’t answer the phone. The waiters were unknowledgeable about the food menu. Fresh juice was not available; only lime juice was offered. I placed an à la carte order, and after an hour, I finally received my food. Upon arrival, nothing we expected was available. It was a terrible experience, and we cannot recommend this hotel to anyone.

Thank you Grand Mountain Hotel Matale , Sri Lanka for making it a grand event true to its name. The ambience,decor and the natural scenery around added glamour with a pleasing sight. The menu and the food was excellent and a special mention must be made about the Executive Chef Priyantha and his team and also to Mr. Saman FnB Supervisor and his team for providing a professional beverage service. It must be mentioned about the excellent coordination by Ms. Dilini and Akeela in helping us to coordinate this event. We the Groom’s party opted to stay for two nights pre and post wedding and thank you for making our stay a memorable one.

Typically it was surrounded by greeneries and river passing by hotel First off all front desk staffs were too helpful Specially miss krishanthi( I should mention her name) We booked 6 rooms accompanied by many kids everyone really enjoyed the stay at this hotel - nice comfortable rooms cozy beds , good breakfast , Large swimming pool (needs to be cleaned), Very near to Matale Town and a food city next to the hotel which is a plus again - Overall I would really Recomand this place one and only option in Matale town - We will Visit again Thank you team TGMH -