Palazzo Viceconte

Great location with wonderful views The hotel is very much in need of updating to make it more user friendly. It is an absolutely gorgeous building We had a junior suite which was basically a big room with a settee in it. There was only electric points to one wall so there was battery bedside lamps, mine never worked. The bathroom was large with an over bath shower, the water was only just warm, when I asked about it I was told it was a requirement to have it temperature controlled, this was my 7th hotel in Italy and all the others managed to have hot water! The towels were thin and just adequate Breakfast was with terrific views but was at small tables with uncomfortable chairs, little choice and our worst breakfast of all the places we have stayed. On check in we were advised to use the rooftop bar for drinks with fabulous evening views of Matera only to find it closed for the whole time of our stay. The staff are friendly and helpful The car park is very difficult to get to and includes driving through heavily pedestrianised tourist areas, with narrow roads and a tight turn of palazzo duomo

I stayed 2 nights at this hotel ( being upgraded to junior suite with view on sassi. People are really kind, room is very confortable , breakfast is good ( I would have waited a little bit more if choice, like different kinds of eggs for example , but still very good ) Parking , with fee if 30 euros per day , is a real advantage as you are at the highest point of Matera. View from the terrasse is exceptional but my only regret is that this terrasse is not used the way it should bring the best experience . Just a few uncomfortable chairs and 2 tables ( you can ask a glass of wine if a beer at the reception )

Nice place but clearly over rated and extremely costly with limited services. Watch out : they take your Amex payment card to book your stay but refuse it when you pay so that they do not have to pay the fee. You clearly need a second payment card. And they couldn't care less ...