Gästanvändare
21 oktober 2024
My first stay at this particular Premier Inn, sadly I was far from impressed. This was a special getaway night for myself and my partner, we got there close to 6PM and waited a few minutes for someone on reception, eventually 2 young Ladies appeared giggling out of a back office area, it's not secret there is CCTV covering the area, amd being in a unique situation of working in and around hotel grounds there is a high degree of probability te same back office will have a screen showing the very same CCTV. The young lady was pretty blasé and went through the basic motions. This was the only time I saw any member of staff. Location is about 15 minutes on foot from the town centre. There is a bus stop just outside the door and a small car park onsite. When I got to the room, apart from it being well presented and clean, the first thing that hit was how cold it was. When we turned the AC system on, it is centrally locked to a maximum 21°C (Energy efficiency...) this never warmed the room up during the stay. Ironically, there is an A4 sheet of laminated paper stating that if your room is too warm, ask reception. I phoned up the Tuesday and requested a couple of gifts be left in the room for our arrival. I was assured by whomever I spoke to this was a common thing and was happy to accommodate this request. I asked how I paid for it and was told to settle it when I was on site. Nothing was left in the room. Save 2 sachets of coffee, 2 teabags, 4 pots of milk, and 6 sugars. Washing my hands and face, I was met with a towel that looked like I'd cleaned a bike sprocket and chain with. 2 holes in it. Not exactly Premier. Lastly, the bed, it was extremely uncomfortable, I awoke several times (7 according to the sleep tracker) in some discomfort and still cold. When we did wake up, we both felt tired and irritable, we left and left the card keys in the box on reception. Safe to say I don't think I'll be booking here again. Note: Left same review on Google
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