HOTEL MYSTAYS Matsuyama

HOTEL MYSTAYS Matsuyama recensioner

HOTEL MYSTAYS Matsuyama

1 Chome-10-10 Otemachi, Matsuyama City, Ehime Prefecture, 790-0067, JapanVisa hotellinformation
HOTEL MYSTAYS Matsuyama
HOTEL MYSTAYS MatsuyamaHOTEL MYSTAYS MatsuyamaHOTEL MYSTAYS Matsuyama
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Gästrecensioner

4.3/5
Mycket bra
148 recension
Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.2
Service4.4
Renlighet4.3
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Alla recensioner(148)
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Negativa recensioner(4)
daitauchoi
Standard Double Room Non Smoking 16-19㎡
Bodde på apr. 2024
Familj
15 recension
4.5/5
Utmärkt
Publicerades 8 juni 2024
Location is great, we pay ¥1000 per night for car park which is convenient! The hotel saves us a fixed parking lot for us to go and go back easily. Hotel staff is nice and speaks fluent English. Room is clean and very comfortable on the mattress and pillows. Will definitely stay in this hotel next time when I re-visit Matsuyama.
Översätt
6/9
Svar från boendet: Thank you very much for choosing Hotel Mystays Matsuyama.We sincerely appreciate your kind of words of praise for our hotel. We are delighted that you have enjoyed your stay with us. We will continue to strive for guest satisfaction in the future. We look forward to welcoming you to our hotel on your next visit.Hotel Mystays Matsuyama, Front Desk
Maria E Fagerheim
Standard Queen Room With Castle View Non Smoking 20㎡
Bodde på sep. 2024
Par
5 recension
4.2/5
Mycket bra
Publicerades 24 dec. 2024
Very clean and convenient hotel. Friendly staff. Easy to access with tram.
Översätt
Svar från boendet: Thank you very much for choosing Hotel Mystays Matsuyama. We sincerely appreciate your kind of words of praise for our hotel. We are delighted that you have enjoyed your stay with us. We will continue to strive for guest satisfaction in the future. We look forward to welcoming you to our hotel on your next visit. Hotel Mystays Matsuyama, Front Desk
Gästanvändare
Standard Double Room Non Smoking 16-19㎡
Bodde på mars 2024
Par
4 recension
4.0/5
Mycket bra
Publicerades 10 apr. 2024
Good - location is great, 15 min walking to shopping arcade - great view, residing right next to the river and cherry blossom. - great service, they speak both English and Japanese and offer free parking while staying - room is clean and tidy, and the washroom is stainless clean Can better - insufficient parking slot, may need to look for parking if they ares full and maybe expensive
Översätt
Svar från boendet: Thank you very much for choosing Hotel Mystays Matsuyama. We are very pleased to hear that you had a pleasant stay at our hotel. The hotel is located right in front of the bus and tram stations, which makes it easy to get around the sightseeing spots, and it is only a 15-minute walk to the main street. hotel are located right in front of the localtrain station, making it easy for guests to get around the tourist attractions. Thank you for your comments regarding parking space. Although it is difficult to improve the parking lot in terms of securing a good location, we will take steps to avoid inconvenience to our guests by introducing another parking lot that is available at similar rates. We will continue to strive to satisfy our guests, and we sincerely hope that you will use our hotel again when you visit us again. Hotel Mystays Matsuyama Front Desk
Anonym användare
Superior Twin Room Non Smoking 25㎡
Bodde på feb. 2024
Annat
5 recension
4.0/5
Mycket bra
Publicerades 10 mars 2024
It was comfortable and had a good view. It was comfortable and had a good view.
Översätt
Svar från boendet: Thank you very much for using HOTEL MYSTAYS Matsuyama. We would also like to thank you for your compliments regarding the view from your room. Our ``castle view type'' rooms offer a view of Matsuyama Castle and the running streetcars, and are very popular. We will continue to aim to be a hotel that satisfies our customers, so we hope that you will stay at our hotel the next time you come to Matsuyama. HOTEL MYSTAYS Matsuyama Front Desk
Wing Pang
Comfort Queen Room Non Smoking 20㎡
Bodde på feb. 2024
Par
7 recension
4.7/5
Otroligt
Publicerades 10 apr. 2024
The interior and cleanliness can be improved. Yet the location is good
Översätt
Svar från boendet: Thank you very much for choosing Hotel Mystays Matsuyama. Our hotel is located right in front of the airport limousine bus, local bus and tram stations, making it very convenient for accessing the airport and visiting Ehime's sightseeing spots. We also apologise for any discomfort you may have experienced with the interior of your room. It is difficult to immediately improve the interior decoration, but we will make every effort to improve other aspects of the room. As for cleaning, we will make every effort to ensure thorough cleaning and establish a checking system. We hope that you will use our hotel again when you come to Matsuyama and that we can make it up to you. We look forward to welcoming you again. Hotel Mystays Matsuyama Front desk Translated with DeepL.com (free version)
Fikri K
Standard Double Room Non Smoking 16-19㎡
Bodde på okt. 2023
Affärsresenärer
14 recension
5.0/5
Enastående
Publicerades 8 jan. 2024
reasonable, room is roomy compared to others, location is near tram stop.
Översätt
Svar från boendet: Thank you very much for using HOTEL MYSTAYS Matsuyama. Thank you very much for your compliments. We are also very happy that you enjoyed your stay with us. We are encouraged by the words of praise from our customers. As our customers have said, our hotel is located right in front of the tram station. We hope that you will stay at our hotel the next time you come to Matsuyama and have a relaxing time. HOTEL MYSTAYS Matsuyama Front Desk
Mrs Moo
Standard Double Room Smoking  16-19㎡
Bodde på mars 2023
Par
13 recension
3.5/5
Publicerades 3 maj 2023
Good location but the room inside is a bit old. It’s okay if just stay one night. Don’t expect too much from this hotel! Not really recommended tho.
Översätt
Svar från boendet: Thank you very much for using HOTEL MYSTAYS Matsuyama.We would also like to thank you once again for your feedback.Thank you very much for your compliments about the scenery from your room and the staff.However, we sincerely apologize that your stay did not meet your expectations. All the staff will continue to strive to improve the service so that we can meet the expectations of our customers.When you come to Matsuyama again next time, we hope that you will stay at our hotel and give us the opportunity to recover.Hotel Mystays Matsuyama front desk
Gästanvändare
Standard Double Room Non Smoking 16-19㎡
Bodde på mars 2024
Par
2 recension
4.0/5
Mycket bra
Publicerades 17 apr. 2024
Clean room & good service
Översätt
Svar från boendet: Thank you very much for choosing our hotel out of many hotels.We would also like to thank you for your compliments.Your compliments will motivate our staff.We will continue to provide services that will satisfy our customers, so the next time you come to Matsuyama, we look forward to welcoming you back to our hotel.Hotel MyStays Matsuyama front desk
MC Shi
Standard Queen Room With Castle View Non Smoking 20㎡
Bodde på dec. 2022
Res med vänner
98 recension
4.0/5
Mycket bra
Publicerades 29 jan. 2023
This is a hotel I would stay again. Despite is a bit far from the station, there is train right outside the hotel that can access to station. I told the front desk that i have claustrophobia problem. She actually show me the room to make sure I am all right. I have a room face a small hill. The greenery scene is very relaxing. There is a Mediterranean restaurant on the ground floor. Food is delicious. Actually this is also the restaurant for breakfast. Good CP value for the price. Highly recommend.
Översätt
Svar från boendet: Thank you very much for choosing our hotel from among the many hotels this time. The hotel is right in front of the airport limousine bus, route bus, and tram station. In addition, Matsuyamashi Station and JR Matsuyama Station are within a 10-minute walk, so it is a location where you can move smoothly. In addition, I am glad that you were satisfied with the correspondence of the staff. As you said, from the castle view type room you stayed, you can see Matsuyama Castle, the moat, and the scenery of the streetcar unique to Matsuyama, which has been well received by many guests. We would also like to thank you for your compliments regarding our restaurant, La Terrazza, on the 1st floor of the hotel. As you said, the breakfast venue is the same restaurant. We will continue to aim to be a hotel that satisfies our customers, so we hope that you will use our hotel the next time you come to Matsuyama. Hotel Mystays Matsuyama front desk
とりごぼう
Standard Double Room With Castle View Smoking 17㎡
Bodde på nov. 2024
Familj
21 recension
3.0/5
Publicerades 30 dec. 2024
家族で泊まりました。朝の朝食とても美味しかったです。今回は時期が時期でホテルの駐車場は満車でしたがホテル周辺にコインパーキングがあったため困らなかったです。
Översätt
Svar från boendet: この度は数あるホテルの中から当館をご利用いただきまして誠にありがとうございます。また、ご朝食に関しましてお褒めの言葉をいただき重ねて心よりお礼申し上げます。 ご朝食をお楽しみいただけましたご様子で安心いたしました。 当館の朝食はサラダやベーコンなどの定番メニューに加えて、愛媛県の郷土料理である「鯛めし」や「じゃこ天」、さらには当ホテルオリジナル料理「鯛カツサンド」など約50種類のお料理をビュッフェスタイルでお召し上がりいただけます。 駐車場満車につきまして、ご理解をいただき誠にありがとうございました。 今後もお客様にご満足いただけるホテルを目指してまいりますので、また松山にお越しの際は当館をご利用いただけますと幸いでございます。 ホテルマイステイズ松山 フロント
Standard Double Room Non Smoking 16-19㎡
Bodde på okt. 2024
Familj
10 recension
3.7/5
Publicerades 19 nov. 2024
酒店在松山城附近,從JR松山站轉乘電車兩個站(西堀端)下車就是,或步行10分鐘。早餐種類不多,但有鯛魚刺身,已經十分滿意😃。酒店比較舊,WiFi 接收非常差,房間大小算可以接受,以價額來說是十分化算。
Översätt
Svar från boendet: 非常感謝您在眾多酒店中選擇我們的酒店。 我們很高興聽到您對我們的位置和住宿期間的早餐感到滿意。 但是,對於我們酒店的樓齡和 WiFi 連接未能滿足您的期望,我們深表歉意。 雖然很難快速回應,但我們所有的員工都會盡力在其他方面滿足客人的要求。 希望您下次下榻時,能考慮使用我們翻新過的客房。 希望您下次造訪松山時,也能考慮再次使用本飯店。 Hotel Mystays 松山, Front desk
Funhappy
Standard Double Room Non Smoking 16-19㎡
Bodde på dec. 2024
Familj
12 recension
5.0/5
Enastående
Publicerades 5 jan. 2025
酒店不太新穎,房間比較暗,不過還可以,近市中心,市鐵,松山JR站,大街道步行街20分鐘路程,不過可接受,夜晚食太夜,都可以步行返酒店。
Översätt
Svar från boendet: 非常感謝您選擇Hotel Mystays 松山。 我們再次感謝您在百忙之中對我們的讚譽。 我們很高興您能在入住期間盡情享受我們的服務。 我們將繼續努力,不斷改進您的讚譽。 希望您下次來松山時能再次光臨本酒店,享受輕鬆愜意的住宿體驗。 Hotel Mystays 松山, Front desk
Anonym användare
Standard Double Room With Castle View Non Smoking 17㎡
Bodde på nov. 2024
Res med vänner
56 recension
2.3/5
Publicerades 29 dec. 2024
衞生比較差,公用微波爐裏面外面全是灰塵和污漬!被子是床單包裹着的,不是被套,睡得很難受!酒店設施比較完善!周邊環境很安靜!公共空間很大!
Översätt
Svar från boendet: 非常感謝您選擇松山 Mystays 酒店。 我們還要感謝您抽出寶貴的時間寫下您的意見。 但是,關於您房間床單和共用微波爐上的污漬,我們對您的不適深表歉意、 對於您房間床單上的污漬和公用微波爐上的污漬給您帶來的不便,我們深表歉意。 關於床單,我們會考慮您的意見,並將其作為今後的一個問題。 關於微波爐,我們今後將進一步加強清潔檢查。 我們將繼續努力讓顧客滿意,請您下次來松山時再次光臨本酒店、 希望您今後能給我們一個彌補的機會。 Hotel Mystays松山 住宿部經理
최영지(서연지호엄마)
Standard Double Room With Castle View Non Smoking 17㎡
Bodde på dec. 2024
Familj
1 recension
4.7/5
Otroligt
Publicerades 27 jan. 2025
전반적으로 만족합니다만 침대가 약간 불편했습니다. 물은 따로 제공되지 않았습니다.
Översätt
Thepattylin
Standard Twin Room With Castle View Non Smoking 22㎡
Bodde på nov. 2024
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 18 dec. 2024
離市中心很近,走路有路面電車可以搭,房間可以看到松山城,早餐也很棒,很好的體驗!!還有寄存行李的服務
Översätt
Svar från boendet: 非常感謝您從眾多酒店中選擇了我們酒店。 正如您所提到的,酒店就位於西堀畑電車站外,衹需乘坐一趟電車就可以輕鬆到達松山最繁華的商業街大茶道和傳統的温泉度假勝地道後。 此外,步行一分鐘即可到達機場巴士站和當地巴士站,來回松山機場和酒店非常方便。 我們很高興您對我們的員工和早餐也感到滿意。 全體員工將一如既往地努力工作,為賓客的讚譽再接再厲。 我們將一如既往地努力讓客人滿意,如果您下次訪問松山時願意再次下榻我們的酒店,我們將非常高興。 松山 Mystays 酒店前台