Riu Turquoise - All Inclusive recensioner

Alla måltider ingår här, du kan äta och dricka när som helst. Jag tycker att det är väldigt bekvämt att ta med barn Du måste stanna här om du vill kitesurfa. Även om rummet inte är speciellt stilrent är det rent och snyggt... Vår familjesvit har tillräckligt med utrymme, och butiken säljer även sminkborttagningsservetter, vilket löser mitt stora behov... Pris/prestanda-förhållandet är riktigt högt! !

Det var häftigt att bo där men det blev en hicka vid ett tillfälle, vi bokade platsen för att ha tillgång till bastu och jacuzzi och den var stängd under vår vistelse utan avisering, så istället bestämde vi oss för att ta ett varmt bad men vattnet från badet var gulaktigt... som sagt... de bytte rum på oss, gav oss också en flaska champagne och en gratis 50 minuters massagesession... i alla fall var det ett trevligt ställe, maten var fantastisk och härlig atmosfär!

Absolutely amazing place we had so much fun ! Thank you Riu Creole

Vi är en familj på 6 som för närvarande väntar på vår flygplatstransfer från RIU Turquoise efter en underbar 14 nätters vistelse. Vi har bott på olika RIU-hotell över hela världen, inklusive Maldiverna, Kap Verde och Fuerteventura och har aldrig blivit besvikna, det här nybygget var inget undantag. Hotellet är vackert bevarat, absolut obefläckat, hushållspersonalen, trädgårdsmästare och städare försäkrar obevekligt att allt är gnistrande. Vid ankomsten välkomnades vi av den underbara Vickesh som var varm, vänlig, informativ & allmänt exceptionell. Han fortsatte att vara så hjälpsam under hela vår vistelse, ordna bokningar på specialrestaurangerna när vi hade mindre problem med appen och alltid erbjuda effektiv service på ett individuellt och professionellt sätt. Ledningen finns alltid till hands om webbplatsen och tar sig tid att chatta med gäster och ta emot feedback. Den huvudsakliga restaurangservicen var utmärkt, speciellt tack till den underbara Suzy & Juliet som var våra servrar vid många tillfällen och är en absolut kredit till RIU-teamet. Maten i huvudrestaurangen var fräsch, riklig och av hög standard när det gäller variation. Vi stannade i 2 veckor, använde båda specialrestaurangerna & var alltid mycket nöjda med måltiderna. Kockarna arbetar exceptionellt hårt för att säkerställa att maten är färsk / fylls på och presenteras väl och vi var aldrig uttråkade med urvalet. Poolerna var utmärkta, vi använde främst den tystare som är en stor storlek och behaglig temperatur. Miljön här är fantastisk.. i ena änden av stranden är du vid foten av Le Morne Brabant där du kan se kitesurfing dagligen. Längre fram mot Palace-sidan av hotellet är vattnet turkost och lugnt. Vi har haft den mest magiska tiden här på Mauritius och kommer att vara väldigt ledsna över att lämna.

Reste med min syster och stannade 15 nätter här på Mauritius. Är hotellet perfekt? Nej. Men vad är det för hotell. Är detta ett bra hotell? Ja. Vi anlände klockan 11.45 och enligt RIU-standarden kunde vi inte checka in i vårt rum förrän 15.00. Inga problem eftersom det finns ett stort vänligt rum bredvid lobbybaren. Ha lite strandkläder/solkräm högst upp i fodralet och bege dig till poolen/stranden och börja din semester - fråga bara i receptionen om dina strandhanddukskort tidigt. Vi behövde inte använda receptionen mycket under vår vistelse men personalen var alltid hjälpsam och artig. Eventuella problem sorterades den dagen (vår minibar fylldes inte på en dag. Detta fylldes på inom en timme). Rummen är bra och har allt du behöver. Bekväma sängar. Hushållning artig men lämnade inte alltid tillräckligt med handdukar! Mat Ja, frukosten är densamma varje dag. Ägg, bacon, korv, bönor, franska toast, omeletter, bakverk, gröt, urval av bröd, pannkakor, kallskuret och ostar, flingor, frukt, yoghurt, sallad. Vad mer vill du ha?! Snackbar gör precis vad du kan förvänta dig. Hamburgare/korv/chips/lökringar och sallad. Inget fancy. Huvudrestaurangen för lunch och middag hade alltid något. Som en ganska noggrann eater fanns det alltid några alternativ för mig. De tillagar biffarna medium men sätter sig sedan under det varma ljuset och fortsätter att laga mat. Om du vill ha det välgjort, fråga personen på grillen så lagar de det mer än gärna efter din smak. Jag tror att jag kan ha ätit min egen kroppsvikt i räkor under min vistelse. Chouhan är en absolut älskling och kommer att ta hand om dig här. Appen för att boka dina à la carte-restauranger är inte den bästa. Vi fann att dessa bokades snabbt och lyckades boka 3 gånger i biffen och en gång i indian. Tips: om du är vaken vid midnatt, gå in på appen så är det här vi kan få bokningar. Kunal och Christopher i steakhouse var fantastiska. Du blev aldrig törstig och surf och turf var fantastisk! Vi tyckte inte att poolen var oren. Faktiskt tvärtom. Den enda dagen det var ett litet problem var när gräset hade klippts och vinden blåste sticklingarna vid poolen. Det är mycket blåsigt vid poolen. Men när vinden uteblir är värmen nästan outhärdlig! Vänligen bli inte förvånad över detta. Hotellet annonseras som ett kitesurferparadis och det är det verkligen. Gå och titta på de här killarna på stranden. Hotellet kan inte ändra sin position på ön! Om du blir avskräckt av vinden. Boka inte här! Poolbaren är tänkt att endast vara över 18 år. Tyvärr är detta inte poliserat och några gånger fick vi våra öl/cocktails fyllda med poolvatten tack vare oregerliga barn. Det finns dock tecken. Det verkar föräldrar tyvärr ignorera. Personalen i barerna är fantastisk. Särskild shout out till Patrice, Yash, Manish och Sachin i poolbaren/sportbaren. Dessa killar höll oss väl hydrerade och hällde regelbundet upp våra två öl när vi kom in i poolen eller gick in genom dörrarna till

Beautiful hotel, in great grounds, with a good beach. That is the only highlight for this hotel. Our break was meant to be a recharge, and a little winter sun. Sadly that has not been the case due to poor management of public areas. No matter where you are in the resort the squeal, and screaming of children is not far away. At the pool, there is a lovely swim up bar, with clear signage as adult only, but more often than not children out numbered the adults. Are adults raised this via the app, at reception, and at the bar but no change throughout the week In the evening there is a bar at reception, and the entertainment club. The club is your usual mix of entertainment and engaging for children. This is obviously not enough for some as the reception bar had hoards of children running, screaming, and running over furniture. This was whilst at least 5 members of staff loitered with no interest. I would not recommend for adults, or for those with well behaved children.

We will Not go back until they sort out the Wind issue & Lack of Fun & Entertainment I Kitesurf so love the wind on the water but the Family refuses to return because it is unbearable for them at the Pool in the wind. Having stayed at the RIU Creole at this location before Head Office demolished it, the Turquoise is a horrible disappointment. Review after review has told them so since it opened 9 months ago and they have done nothing to fix it . How sad and infuriating ! The Head Office architects, clearly never visited Mauritius before becasue they faced the main building into the wind so it howls all day and all night over the swimming pool and even through reception. The passages are literally wind tunnels ! The only spot with no wind is the Theatre where the old swimming pool used to be. Yes, ****** get jobs too. From the most exciting fun hotel in Mauritius to the Worst ! There used to be epic live musicians in the huge thatch covered lounge sitting area that could seat 200 people around the main bar. They used to start at 6.30pm and finish around 7.30pm. Then you'd have a nice dinner and thereafter head to the nightly show in the Theatre connected to the main covered lounge area. Now the only place to sit under-cover is at reception, where maybe 30 people can sit in a howling gale. It is horrible. It is all Concrete and fake plastic plants. No traditional Mauritian Reed Thatch. However: It can be redeemed ! 1) Cover the central open seating courtyard area in front of Reception 2) Add Glass stacking doors around to act as a wind-shield when its really unpleasant 3) Add a bar in the new covered lounge with an entertainment stage 4) Fire the ****** that destroyed a perfectly good hotel that only needed a refurbish Lastly, there is nothing more irritating than being told you cannot go to one of the two speciality restaurants becasue it is fully booked and then you to walk past them and see they are 80% empty every night and closed every other night. Having visited RIU Creole every year since 2016 its so sad to be forced to go somewhere else. ****** ! It is almost a year since the new horrible hotel opened and they have done nothing to fix the issues despite hundreds of reviews saying the same things. ... Oh Wait, you know how miserable the wind can be for the Family, then you convince them to just try to Windsurf... The Hotel no longer offers windsurfers for Guests to use ! You can't make this stuff up !!!

We were slightly apprehensive before our holiday after reading some negative reviews but our whole family (13 of us, ages ranging from 2-65) had a lovely holiday. The hotel isn’t luxurious - if you are wanting luxury then you need to pay more and stay at one of the many 5 star hotels on the island. We previously visited Mauritius and did stay at the Lux Belle Mare which is a five star hotel and luxurious but it’s not fair to compare the two as they are completely different. Riu Turquoise is a very nice hotel in a pretty location with modern facilities, good entertainment and fairly good food and drinks. We were lucky enough to be there for NYE and we had a really enjoyable evening - from the gala dinner to the live entertainment - it was a great evening under the stars so thank you for that. Pros: - modern hotel with good facilities particularly the lobby, children’s splash park, sega theatre and sports bar - lovely manicured garden areas and the beach is nice ( there are better in Mauritius but this is still lovely with the Le Morne mountain backdrop) - the wind. We found the wind to be a positive unlike some reviews. It’s so hot in January that the wind provides some relief. Plus it’s really just when you are on the beach, it drops when you are around the pool area - entertainment team. They really are an asset to the hotel. Daytime activities include aqua gym and magic carpet and evening entertainment was always fun and varied. - Al a Carte. As other reviews state, it is difficult to book the restaurants but if you do succeed in booking, they are both nice and it feels like a treat to be served your dinner rather than having to serve yourself at the buffet - Pepes snack bar- it’s basic food but the chicken and burgers are tasty and nice to be able to eat around the pool - pool bar and sports bar staff are great Cons: - cleanliness. This really does need to be addressed. The corridors leading to rooms and the pool areas are so dirty. It really is off putting. - toilet water. Recycled sewerage water is used to fill the toilets but every time you flush the toilet there is an awful smell. - there is no shaded area in any pool. The sun is on them all day. This may be a positive for some but with small children in tow, it’s not ideal. - there are no international branded alcoholic drinks but this is typical of a 4star hotel so not really a negative Suggestions: - please clean the pool areas with clean water. It really is letting the hotel down - install air fresheners in the bathrooms to help with the smell - a small shaded area in one of the pools would be great for families with younger children - an all day icecream bar would be greatly appreciated by adults and children alike. You can only get icecream in the buffet during lunch and dinner Overall we had a great holiday and if your budget does not stretch to a five star resort, we would recommend this as a good 4star.

Short summary - really nice hotel for a reasonable price, but as it is new, then some things needs to be improved. 1. New hotel, everything is new and modern. It attracts. 2. Good food with local alcohol drinks. Absolutely good food with fish and shrimps every day. Actually i expected much less. 3. There is entertainment, but it is quite average, nothing comparing to Turkish hotels. But it goes every evening. During the day there is a schedule of activities including sports. 4. Reception is ok, but it is very rare when they pick up the phone. Butter come and ask. We had a double bed wich were two separate beds, at firts they didnot want to fix, but finally gave us the near room with normal double bed. 5. Beach. From one point of view it is large and wide with palms and a lot of space for all guests. Some guest dont like the wind, but for me it was ok, not so hot when it is windy. But the sand is full of construction rubbish, cement, wall plates. This needs to be cleaned. And i strongly suggest to make it, otherwise it is not a sandy beach, but a rubbish beach. Overall we liked the hotel. They keep here the same level as in other Riu hotels which we visited.

The buffet at the RIU Turquoise hotel was exceptional, offering a variety of delicious, high-quality dishes that catered to every craving. Each meal was a true culinary discovery, with carefully prepared options to satisfy all tastes. As for the sports bar, it was the perfect spot to unwind after a busy day. The friendly atmosphere, expertly crafted drinks, and impeccable service made it a must-visit location. These two venues greatly contributed to making our stay unforgettable, adding a special touch to the overall excellence of the hotel.

Honest review. Spent 12 nights at Riu Turquoise. Arrived at the hotel on the 3rd November 2024 before 9am, room wasn't ready until about 1.5 hours later, the man at reception wasn't really welcoming very robotic behaviour, not smile, no welcome drinks. Once we got the room we had to wait for 2 hours for our suitcases and kept ringing reception for check where were they as we wanted to get chenged after 12 hour flight from Gatwick.We got them in the end. We had the best view directly to the beach. Beautiful place but indeed windy. Every morning i was woken up at 5.30am by a noisy tractor collecting all the algae from the beach, riding till about 7 or 7.30am, bloody hell!!! It was clean, yes but I don't like to be woken up at 5.30am on my holiday! The wind is bearable, takes away the heat, and when you move towards Riu Palace brach or JW Marriott the wind recedes. Enough sun lounges and due to the wind we were not surrounded by crowds. The restaurants booking: we went to both, really good food and service. To book it, do it literally at midnight when the slots are released. Riu Palace has access to the bookings so this is the reason why so many people could not book it while there as Palace can access all facilities at Riu. My husband worked it out the way :-) Some people at the bar are just indifferent no smile while serving drinks, on Tiu website said a good selection of international spirits, No! Only when you have on the menu. So just over 6 or 7 to choose from local ones, me being not a drinking person, i chose non alcoholic drinks which were quite nice. Room: we had two twin beds which were keep moving even at the slightest move, I kept turning in bed and the bed was moving, two of the beds legs were wheels! Food: good selection. I have enjoyed the food, Variety of veg, meat ( I don't eat eat pork or lamb) not enough fruits, and the orange juice WASN'T FRESHLY squeezed only mixed with either squash or similar, and you could see the skin bits in it meaning they were extracting the juice including the skin, which wasn't nice. The restaurant staff was polite, some just robotic again. Entertainment: was good, Variety. Security present all day. No pushy people selling items on the beach. We got a driver from the hotel to take alis for trips. Check out: noone asked how was your holiday, did you enjoy the time. It was,: OK you have checked out, bye We wanted to upgrade to Palace but no spaces. If you want Le Morne go to Palace or Lux, we will definitely do that on our next trip. Overall good, just above average. The hotel was opened earlier this year, it didn't appear so.

I would have given 5* however we had a couple of little niggles but nothing that would ruin our stay. Staff all very friendly, the app was very handy for when we needed anything. The minibar was stocked with beer, water and fizzy pop, that was a shame as my Hubby enjoyed the beer but I’m a wine drinker, but it wasn’t a big issue. One thing that was a bit off putting was a greasy handprint on the headboard! I will let you use your imaginations on how that probably got there Overall Mauritius was an absolutely stunning island and I would definitely go back but maybe try a different area. As previously stated it is quite windy but we found it a relief as it was sooooo hot!

Very nice and quality standard place. Customer Service perfect Food Perfect Swimming pool perfect However we spent only 1 day and was not able to do the sea activities due to the wind. Also too much to walk from the kids pool to the hotel main pool. No sega show on that day however

Very poor customer service. We booked a honeymoon package just after our wedding, which included early check in, honeymoon decoration, sparkling wine & gift as part of the package. To our surprise, the hotel entry was under constrution quite a turn off factor, we got the room 1 hour after normal check in time. The room was not even decorated, we had to pester the front office to get honeymoon amenities, everytime we complaint the front office staff didnt even cared. Till our checkout, we didnt even get the sparkling wine. Very poor experience at this hotel, it ruined our honeymoon stay. Highly not recommended. Will not again for sure.