Rua Al Hijrah hotel

Location is fabulous. Breakfast had pretty good options. However, you cannot compare this to a North American chain in terms of service. The front desk staff is very polite and can communicate really well.(all of the folks on the front desk)

The hotel is worthy in terms of location. front desk lady very ucooperative . Room service poor breakfast poor room poor bathroom no tooth brush shower poor I am sorry to say i got cheated on hotel reviews and book this hotel i hope Ctrip team will care this matter and get true coments .very very disappointed on hotel and trip team how they advertise this hotel.

Good services

It’s like someone built a beautiful hotel but forget to operate it. Rooms are really nice and spacious. The hotel is right in front of Haram. But we didn’t see room service but at the third day. We kept calling the operator but no one answers. For its price it’s a great hotel if you don’t mind the above.

We were staying for 6 days. There were bedbugs on the mattress. We felt itchy around the ankles on the nextday.

Cleanliness & location

先知寺景觀套房，有兩個房卡，裏面設施較陳舊，但是可以見到先知墓，下樓過馬路就是聖寺，優點是位置好，早餐種類少點。

Located close to the masjid, with shops around the area. Staff were helpful. Full sohoor buffet with variety of choices. They need to give a just little bit attention to cleanliness of the room. Generally good place to stay:

I have previously stayed at this same hotel in 2019 and had a great time. This time it didn’t disappoint at all. Very friendly staff at the desk who are ready to help. They were very welcoming in. Our room had a partial view of the haram and we could see the sunset and sunrise over the Haram. SubhanaAllah was very beautiful. The location is great for men. 2-3 mins you’ll be at the mosque from the doorstep. For women to get to gates 28-30 it’ll take a little longer, approximately 5-10 mins depending on your speed of walking. I normally got there in 5 mins. The food served in the restaurant was very nice. We had both iftar and free suhoor there. Lots of variety and the staff were really really nice. Thank you for taking care of my father when he needed help with getting food/tea/drinks etc. The rooms were cleaned daily and the cleaners were friendly. They work really hard and accommodated everything we needed. Thank you. The laundry service was very efficient. Clothes delivered the next day. Slightly expensive but I needed it. Minor negative points: - took a long time for the calls to reception to be answered. Would be handy if there was a separate number for the bell boy/concierge - a rack under the sink in the bathroom would be useful as there’s nowhere to put your clothes and get changed in the bathroom. Especially when sharing rooms with your family. So a simple rack would be useful. Thank you for being great. Will highly recommend and stay here again InshaAllah