Building, 2943 King Fahd Rd, Bada'ah, Medina, Al Madinah, 21452, Saudi ArabiaVisa hotellinformation
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1 natt
Gästrecensioner
9.4/10
Otroligt
109 recension
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Verifierade recensioner
Läge och interiör9.8
Bekvämligheter9.1
Service9.2
Renlighet9.4
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Alla recensioner(109)
Positiva recensioner(107)
Recensioner med foton/video(16)
Utmärkt vistelse!(31)
Utmärkt läge(23)
Utmärkta rum(19)
Vänlig personal(19)
Rent och städat(17)
Utsökt frukost(15)
Negativa recensioner(2)
ALSIDDIQ
Deluxe Club-rum, 1 King Size-säng, delvis Haram Plaza-utsikt
Bodde på sep. 2024
Ensamresenärer
5 recension
9.0/10
Utmärkt
Publicerades 17 okt. 2024
bagus banget
Mohammad Zainal
Klassiskt kingsize-rum
Bodde på mars 2025
Par
3 recension
5.5/10
Publicerades 27 apr. 2025
I would like to bring to your attention that one of my thoubs was damaged after using the iron provided. Upon inspection, I discovered that the iron was dirty and had stains on its surface, which subsequently caused marks and damage to my thoub.
Although an attempt was made to wash and clean the thoub, it was unsuccessful in removing the burnt stains.
Unfortunately, the damage has already been done, and no action can truly replace or restore my thoub
Översätt
Svar från boendet: Dear Mohammad, We appreciate your feedback regarding room amenities, We are sorry for any inconvenience caused and would like to assure you that we have taken immediate action to rectify the issue. So, it would be appreciated if you communicated with us. We hope you give us the opportunity to provide you with better service in the future.
Gästanvändare
Klassiskt kingsize-rum
Bodde på dec. 2024
Par
3 recension
10/10
Enastående
Publicerades 3 feb. 2025
Had a wonderful stay in Madinah. Just a few steps to the Masjid Nabawi. The location is perfect. Staffs were very friendly and helpful. Breakfast is good, wide selection. Would definitely come here again.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to express your experience regarding our special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We're so glad that you enjoyed our tasty breakfast options. We're over the moon to hear that our staff exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon.
Howardy
Klassiskt kingsize-rum
Bodde på mars 2025
Par
1 recension
10/10
Enastående
Publicerades 14 apr. 2025
Very closed, clean and easy located , delicious food
Översätt
Svar från boendet: Dear Howardy,Thank you for taking the time to share your experience regarding our buffet and location. We take pride in offering a luxury lifestyle at the doorstep of the Prophet's Mosque, providing you with the opportunity to experience a blend of spiritual atmosphere, comfort, and serenity. We hope you'll come back and visit us soon.
Salfarina
Klassiskt kingsize-rum
Bodde på nov. 2024
Par
5 recension
10/10
Enastående
Publicerades 4 jan. 2025
My stay totally fabulous from the reception till dining team kudos everyone and hope we will be able to meet up again soon
Översätt
Svar från boendet: Dear Salfarina, We're over the moon to hear that our staff exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon.
Kang 555
Klassiskt tvåbäddsrum
Bodde på okt. 2024
Res med vänner
83 recension
10/10
Enastående
Publicerades 18 nov. 2024
Best hotel location ever for visiting Madinah, very convenient for pray for restaurants and taxi’s
Översätt
Gästanvändare
Klassiskt kingsize-rum
Bodde på mars 2025
Familj
1 recension
10/10
Enastående
Publicerades 28 apr. 2025
Very good hotel, excellent location. The staff was incredibly friendly and attentive, making our stay even more enjoyable. Our room offered stunning views of the city skyline, adding a special touch to our experience. Each morning, we indulged in a delicious breakfast that featured a variety of local delicacies. Overall, it was a memorable visit that we would highly recommend to others.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to express your experience regarding our staff service, breakfast buffet, room view and special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon.
Gästanvändare
Juniorsvit
Bodde på mars 2025
Familj
1 recension
10/10
Enastående
Publicerades 20 apr. 2025
Very good service and very courteous management. Nice rooms, a bit small but no complaints *************. It's definitely our new place to stay in Madinah in sha allah.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your positive feedback about our staff service and room. We're glad that our efforts to create a spiritual atmosphere didn't go unnoticed and that you found your stay joyful. We can't wait to welcome you back.
Muhammad Rizky
Klassiskt tvåbäddsrum
Bodde på mars 2025
Familj
6 recension
10/10
Enastående
Publicerades 15 apr. 2025
everyone knows Sofitel is 5-stars hotel, and it’s means best of the best. worth the price💐
Översätt
Svar från boendet: Dear Muhammad, Thank you for taking the time to rate our hotel with a perfect score! We are thrilled to hear that you enjoyed your stay with us and that our hotel atmosphere met all your expectations. We strive to create an unforgettable experience for all our guests, and we're delighted to hear that we hit the mark with you. Thank you again for your review and for choosing our hotel. We look forward to welcoming you back in the future.
Gästanvändare
Klassiskt tvåbäddsrum
Bodde på jan. 2025
Familj
16 recension
10/10
Enastående
Publicerades 20 apr. 2025
Very nice hotel. It has nice shampoo and nice buffet.our stay was nice. Our room was kind of small and the elevators were slow. But overall nice experience
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to share your positive feedback about our bathroom amenities and buffet! We appreciate your feedback about the room size and elevators and will work hard to improve it in the future. We hope you will consider giving us another chance to exceed your expectations.
Gästanvändare
Klassiskt kingsize-rum
Bodde på dec. 2024
Par
2 recension
8.0/10
Mycket bra
Publicerades 6 feb. 2025
The location is great but the rooms are a bit small. The staff was overwhelmed by too many guests and the cleaning of rooms was not thorough…
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your positive feedback about location! We appreciate your feedback about the staff, room size and cleanliness and will work hard to improve it in the future. We hope you will consider giving us another chance to exceed your expectations.
Gästanvändare
Prestige svit delvis Haram Plaza utsikt, 1 king size säng
Bodde på dec. 2024
Annat
1 recension
9.0/10
Utmärkt
Publicerades 20 jan. 2025
It was very nice experience staying at Sofitel for performing Umrah. Lifts are bit old but overall experience was nice.
Översätt
Svar från boendet: Dear Guest, We would like to express our gratitude for your feedback regarding your stay at Shahd Al Madina, and we will make sure to deliver your opinion about elevators to the relevant department. We hope you give us the opportunity to provide you with better service in the future.
Norita Idris
Klassiskt rum med tre sängar
Bodde på dec. 2024
Familj
1 recension
10/10
Enastående
Publicerades 21 jan. 2025
Good hotel. Breakfast is variety and room are good. Need arrangement for tv for double room. Very hard to watch tv.
Översätt
Svar från boendet: Dear Norita, Thank you for taking the time to share your positive feedback about breakfast buffet and room! We appreciate your feedback and will work hard to improve it in the future. We hope you will consider giving us another chance to exceed your expectations.
Marzira
Klassiskt tvåbäddsrum
Bodde på dec. 2024
Familj
4 recension
5.5/10
Publicerades 14 jan. 2025
Pros: Excellent location. Very near to Masjid Nabawi
Cons: Staffs from concierge to reception and room service are not welcoming.
Breakfast location at 12th floor needs cleaning with windows full of dusts.
Concierge not reliable.
Room service done below expectations.
Reception guy was very cold snd unfriendly.
During checking out, i was brought to another counter due to their error thinking i have nit my payment for the stay which i already paid to trip.com immediately when the booking was made.
High price but low service etiquette.
Översätt
Svar från boendet: Dear Marzira, Your satisfaction is our top priority and we're so delighted that you enjoyed the location. We appreciate your feedback about the staff service and cleanliness and will work to improve our service. In the meantime, we hope you'll give us another chance to show you what we're truly capable of. Thank you for choosing to stay with us.
Rayes
Klassiskt kingsize-rum
Bodde på juni 2024
Par
10 recension
10/10
Enastående
Publicerades 19 juli 2024
10/10. Nothing more to be said. Every moment spent at this hotel was great. Be sure to check it out.