Anwar Al Madinah Mövenpick Hotel

The hotel is located just a step away from the Masjid Al Nabwi, which makes this hotel popular. However, the hotel is very old. The bathroom is equipped with obsolete items. Shower, sink, and toilette tabs falling a part. The bath rooms need complete renovation, including tiles. Other than that, the reception staff is not very friendly. Had to wait a long time before the receptionist could find the reservation through Trip.com. I had to complain to the duty manager, Mr.Ridwan, who was extremely friendly and cooperative. He assigned another room. The duty Manger Miss.Raseel was exceptionally good. She extended my checkout time as my flight schedule was changed to a later time She also offered the lounge. She really made my stay very comfortable. A special thanks to Mr.Ridwan and Miss. Rassel. The breakfast was exceptionally good with a huge choice, and the restaurant staff provided exceptional service.

We booked an executive king room with full Nabawi Mosque view and were granted accordingly plus the access to Executive Lounge on 14th floor. We have paid full, a year in advance. It was our second stay in Movenpick during Ramadan. We were in this hotel for 18 days in 2024. This year, we stayed for 8 days. The executive lounge proviided light snacks for Iftar from Magrib to Isyak. The light snacks are also provided after terawih prayers until 2 am..Our room is spacious and very comfortable. We love our stay so much. If one area need to be improved, we suggest better food to be served during Sahoor. We found that everytime fish and prawn were served, the smell of the seafood is still obvious. Please wash them properly and InshaAllah, the food will smell and taste better. Secondly, the rice briyani or similar when served, only bones are left, as if the rice is a leftover from Iftar food. Apart from the food, the rest is excellent, hotel reception access is direct to main road, great for DIY travellers to get taxi/ Uber, many lifts and Bin Dawood supermarket is right below and within the hotel building. Thank you for all the hospitality..Regards.

I book a full view to haram with king bed they give me a room with unclean windows and not same as what I booked