Swisstouches Spa Resort

An amazing hotel with wonderful staff. The bellhop was great, they came to meet me from my taxi and carried my luggage in. After checking, I was shown to my room and then given a tour of the facilities. A big shout out to the restaurant managers Ricky and Martin who were very personable and assisted me as I don’t speak Chinese. Everything was superb, the room was lovely with a huge tub, and the hot spring pools were excellent and not crowded which enhanced my mood and helped me to relax. The hotel really knows how to look after their guests, they have happy hour, daily fruit, a free mini bar and welcome snacks in the room including desserts and candy, plus they give a checkout gift of permission fruit in a lovely gift bag. Additionally, I had a wonderful (and free) meditation session, the instructor explained in Chinese, and a staff member translated, highly appreciate this level of customer service. They also have buggy to take guests to the car park, and waited with me until my taxi arrived. The hotel staff also manage their pets well, often taking the dogs for a walk. Breakfast and buffet were extensive and enjoyable, and the a la carte restaurant serve lovely food. This is a very special place, will come back for sure.

這次入住體驗特別好，酒店就在太白山旁邊，管家William服務特別好，到店後有擺渡車第一時間來接，房間的陽台看出去就是太白山，進出都有擺渡車，房間衞生乾淨整潔，早餐很豐富，入住體驗特別好，遊玩的最佳體驗

我住過的環境最好的酒店之一，遠山碧草湯池，仿古的建築，都非常出片，小孩子非常喜歡。最重要酒店服務非常好，我們的私人管家曹金科熱情周到，把一切安排的井井有條，事事有迴應，總之是非常好的一次旅程。

設施：很棒 五星級酒店標準 衞生：很乾凈整潔，細節處理的很好 環境：優美 中式園林的建築 很優雅 服務：有管家對接一切問題 我的管家是孫子怡很周到。什麼事情都會想到前面。給個大讚。温柔漂亮

酒店位於太白山腳下，停車方便環境優美湯池很多，特地和朋友一起帶娃去玩兒 房間設施齊全，我們管家Lucky很熱情的介紹了酒店各個活動時間及位置。孩子們玩的很開心。下次見~

酒店位置很好，交通很方便，唐風建築很典雅，房間設施都很齊全，甜品水果minibar一應俱全，特別是管家Lucky很熱情一路詳細介紹了所有的區域，非常細緻周到，下次來還會選擇