Birkin International Hotel

Nice trip ! Comfortable room and nice view! All staff is so friendly! Room very clean! Will come back when i go melaka !

New and clean hotel with EV charging stations. Hotel room is facing the sea, room has big beds for families. Highly recommended if don't mind driving a bit further for food and stuffs.

I have a wonderful stay with my family here.Kids friendly hotel with excellent amenities for various kids activities. large space of kids club house which you can do lot of activities with your kids here (video games, indoor playground, books), outdoor playground and infinity swimming pool.Hotel is new so every facility is in a very good condition.Location is very strategic, at klebang beach, away from hustle of bandaraya melaka.but you still can have a lively night with asia fun fair open nearby.

We were told to self check in and the system prompted 4 passports are required but we are a family of 3. He made us did the whole procedure of self check in then cancelled it and made a remark: “that’s why! You have only 3. We will proceed manually” No welcome drink. We saw other families being served.  Check in hotel finally and realized a family suite of 2 king size beds which is suppose to sleep a family of 4 gives us 2 sets of toothbrush/towel/slippers. We asked for extra set of everything and slippers didn’t come ( we later feedback this cuz the hotel staff ASKED for feedback and his standard answer for all the feedback we gave was - did you ask for help?) Then hot water not working so that took another 30 minutes to fix. The people who came to fix was friendly.  We could hear random flushing noise the whole night and the occasional footsteps. The noise level was unbearable and we couldn’t sleep.  Place is very far off the main island. The only saving grace was that it was very very new but it also mean no civilization nearby. View was great though.    FYI you will be filmed right in your face when checking in/out ( do take note of the cameras behind the staff’s monitor) - we only realised when we’re checking out cuz that’s when we actually got some service from the hotel staff who asked for feedback and retaliated every single feedback was : did you inform us? Did you inform front desk?

We are going for family trip and there are a lift issues during we stay, overall experience still okay Only is the customer service is terrible, I try to call front line but hardly reach out

The location is remote, the hygiene is acceptable, but there’s noise outside during the early hours, which affects sleep.”