Best Western Melbourne City

The hotels staff is kind, they help me to get early check in. The location was great, only a minutes walk to free tram zone (only 5 stop to Finder St Station). Walk for 5 minutes from southern cross station that connect to many destination. A lot of food, grocery store by walk. Very recomended

Really really small space. Door of the bathroom wouldn't even slide close and was no lock. Good location and cleanliness was alright but wouldn't recommend it if it's for business travellers or friends.

The shoebox room is a good pick if you are looking for a cheaper option with a private bathroom (although it is a very small bathroom). Further on the bathroom size, there is minimal space, and if you are taller or larger, you will find it very difficult to manoeuvre around it, with the sink being about 6 inches long and 2 inches wide. Although it says hair conditioner is provided, it is actually not, and the front desk had confirmed that trip.com has not updated it accordingly. It is worth noting that there is no microwave in the room, but you are able to go to the front desk if you need to warm food. There is always someone at the front desk 24/7 as well. The walls are also quite thin and not at all soundproof, so pray that you do not have noisy neighbours or spill any secrets in a loud manner. Very convenient location in Docklands with free city trams almost right outside and the Southern Cross railway station less than a 10 minute walk away. If you are coming from the airport, a SkyBus is available that comes directly to the Southern Cross station and is a much cheaper option than a cab, especially if you are solo or packing light.

"The hotel exceeded all expectations with its impeccable service, the location very convenient, The staff went above and clean the room to ensure a comfortable and memorable stay. I highly recommend this hotel for an exceptional experience!"

The basin in the bathroom is too small. Water splashes to the ground when using it. The staff/hotel not accommodating enough. I requested them to help me keep my big luggage for 2 nites and was refused.

Small but very budget-friendly room in a convenient location. Friendly staff. Would stay there again.