Best Western Melbourne City

The basin in the bathroom is too small. Water splashes to the ground when using it. The staff/hotel not accommodating enough. I requested them to help me keep my big luggage for 2 nites and was refused.

The location was perfect, close to tram service, convenient walking distance and clear pick up and signage for Uber travel throughout the city. The staff were super helpful and friendly. The room when the doors closed was so quiet, sound proof almost! We had a courtyard room access which was great to get fresh air access when needed. Although the room was very small with enough room for a bed and walking space pathway.. it was enough of what we needed as most of our time was spent in the city adventuring. My only downfall was the shower, the head size was BIG, but the heat wasn't enough with constant hot and cold levels of water. Our room was tidy, fresh towels and bed sheets daily.

alright not really all about this reviewer life but considering i spend 10 days i figured id give my experience so yall can decide better. will be sorting my scores thru ff criterias bellow: 1. LOCATION⭐️⭐️⭐️⭐️⭐️: it literally at the edge of the “free tram zone” that Melbourne CBD has. it is one free tram ride away to your postcard landmark, Flinders Station. 5 min walk to Southern Cross for all your out-of-Melbourne trips, including the airport skybusses. Theres a pub in the first floor for food and drinks, a 7/11 round the corner, and a liquor store, pizza, vietnamese restaurant, and a kebab all withinh walking distance. Its practically perfect for its price location-wise. 2. BLDG and AMENITIES: ⭐️⭐️⭐️⭐️ You can tell the bldg is old. Walls were obviously too thin than regular bldgs since I visitied MEL during the winter seasom and was heavily dependent on the heater, which works splendidly! They have a guest laundry room, where for 5AUD, you can get a big load of laundry done. the only downside is it’s literally located in a sort of maze around the back of the building, so if youre like me and you forget ur laundry bag, youre gonna have to parade around like a fashion model dressed by french-japanese model from comme de garscons. I also had an issue with the key access during after-hours entry, both of which, by the grace of the land gods, was solved by another visitor coming in late. Brought up this issue with the Staff and they were more than happy to fix the card! apparently my room specifically, 219, has issues in their system or whatever. which brings me to my next criterion. The hotel shares a common hallway to a Thai massage parlor (which gets you a free discount coupon) and a bar/pub/diner thats open from early breakfast til late in the night. no bellhop though so youll have to carry your luggage all by your lonesome! 2.5 ROOM ⭐️⭐️⭐️⭐️⭐️: As said before the room was pretty cold if you dont turn on the heater. But it was extremely clean! the bathroom was neat and hot water available 24/7 (some airbnbs could never), and there’s single room necessities like a water boiler, a tiny fridge, and a big and powerful hair dryer. all of which work perfectly. they stop by every morning to ask if you want your towels replaced (if your privacy sign is up) and clean the room per request. 3. STAFF: ⭐️⭐️⭐️⭐️⭐️amazing and super nice! and cheerful! i already interacted with them since i accidentally canceled my reservation due to misunderstandings and had spent some change calling from overseas. they were easy to talk to and very understanding. That wouldve been 600usd wasted! They answered all my questions about the city, tips, and guides and all other inquiries. overall: my stay was amazing and definitely felt safe leaving my personal belongings while i went about traipsing around melbourne and surrounding land and shore marks. def recommend for a solo traveler traveling light!