InterContinental Melbourne The Rialto recensioner

We stayed altogether three nights here. The hotel was converted from a historical building dated back to 1890s . We enjoyed the stay-included breakfast at Alluvial restaurant. It got charming vibe. the King Classic room we stayed is spacious consider it is in zone 1 of Melbourne. The hotel is in walking distance to many of the Melbourne city attractions we are even able to take some rest in the room in our planned city walking trip in the middle of a very hot summer sunny day. The bathroom provides Byredo toiletries which we like. However, the decor is a bit dated and need refreshing and we are not happy with the service level of the staff. For example, the phone handfree function is not working properly; the safe is according to the hotel "in the process of replacement" and not working either; the call to "Instant Service" for help often took more than 5-seconds ring especially during the night time. There is even a false fire alert during one of the morning time of our stay. I doubt it is a standard of Intercontinental hotel or a 5-star rated hotel. For whom consider staying at this room type of this hotel, please note the windows is fixed and facing the hallway so the room has 1. no natural sunlight 2. no fresh air and 3. needs closing the curtains all the time if you prefer privacy. Another point worth noting is the bathroom floor is very slippery after bath, I would call it a death trap if you wear the one-off slippers that is provided in the room as you can easily get a slip and fall on the bathroom floor even for a grown adult.

Room was ok and on the dark side. Furnishing like table and bathroom looks slightly dated. Water in shower took a while to heat up. Far from tourist street but very close to southern cross stations.

InterContinental is a good fit for someone loves heritages. However, it will be better if the safe within the room is usable.

very good ambient , good breakfast and good service. will stay again

Love the lounge access!

Good location, very clean and good services. Nice bar and friendly staff.

It is located in the Melbourne CBD, absolutely clean and tidy with exceptional services. The building itself is very gorgeous. I enjoyed the stay a lot.

Good hotel to stay

酒店位置很好，就在city中心地段。早餐特別好！超讚！ 酒店設計設計一流 ，有歷史感！服務很棒！房間還可以，設施再智能化一點就更好。

Das Hotel ist gut gelegen und bietet einen guten Startpunkt für diverse Aktivitäten. Das Personal ist aufmerksam und äußerst freundlich und hilfsbereit. Von Nachteil ist die Hotelmusik die ca. gegen 6 Uhr morgens startet. Frühstück und Lounge waren angemessen.

Останавливались на Рождество и остались очень довольны! Прекрасное расположение, все рядом и пешком! Отель исторический, красивый, просторные номера с рабочей зоной. В номере есть все необходимое, включая кофемашину, богатый минибар (счёт за который нам в связи с рождеством простили!) Отличные завтраки и ужины в ресторане отеля. Единственное, в отеле нет своей парковке- нужно парковаться на соседних улицах, что небезопасно для оставляемого в машине имущества (убедились на собственном опыте) Отдельное большое спасибо ms Lara (duty manager), которая смогла решить наши проблемы с полицией, сами бы мы не справились совершенно, особенно в Рождество. Ваша помощь была неоценима !

優點：酒店位置不錯，在CBD距離購物區和唐人街都很近，吃飯逛街方便。建築很有特色，但不得不説看過歐洲的建築的話，對這類基本建築基本沒啥感覺了。 缺點：槽點太多了。從最糟糕的説起，早餐！給孩子拿了一些黃瓜塊，孩子沒吃，我拿起來吃了兩個發現竟然有發黴的！叫服務員過來，看了看，來了一句：It’s from the kitchen. 廢話麼不是，我還不知道是廚房做的飯嗎？連句Sorry都沒有，杵在那，我説It‘s okay, you can take it.見此人端走盤子轉身把食物倒了，也沒有任何後續內部處理。第二天的木瓜一股餿味，我們都沒敢吃。盤子那一個一個臟的，眼見盤子上有噶吧。當天的行程是吃完早餐一日遊，試想如孩子吃了發黴的黃瓜，這路上要來個拉肚子…. 下面是一些小的槽點：前台電話永遠沒人接，打了四五次 通了一次，我要水和充電插頭，答沒有插頭。但送水的小哥來的時候我又嘗試問了一句，很熱情的給我拿來了一個。沒有門僮，沒有迎賓，行李您自己拿。房間老舊，沒有浴缸

出行方便，推薦

位置很好離開souther cross步行最多10分鐘。skybus直接機場。古建築中間一條街封起來特別美 早餐也不錯。設施稍顯老舊維護的還可以。面積也夠大。