Ibis Styles Kingsgate Hotel

Excellent service from the front desk. They were all very smiley, welcoming, and friendly. Bathroom is super clean. I appreciate the amount of coffee, tea, and milk provided even tho it's for a night. Bed is alright, but I smelled sth musty, which cld be the carpet 🤔 Only thing tat will deter me from booking again is the noise from the streets. Not sure why it's still so noisy past midnight.

I recently stayed at Ibis Styles Kingsgate in Melbourne for a few nights, and my experience was a mix of positives and disappointments. The hotel is in a great location in the CBD, just a short walk from Southern Cross Station, which made getting there from the airport easy via SkyBus. Trams are also nearby, so getting around the city was no hassle. The single room I booked was compact but functional. The decor was simple, and the bed was comfortable enough for a budget stay. However, I had some issues with the cleanliness and condition of the furnishings. The room felt a little outdated, and the bed linen had visible wear and tear. Housekeeping was not up to standard, and I even encountered damaged bedding with exposed stuffing, which was quite off-putting. While the staff were friendly when approached, the overall maintenance of the hotel definitely needs improvement. One of the nicer aspects of the hotel was the common areas. The lounge had a cozy atmosphere, with bookshelves and warm lighting that gave off a heritage-style charm, which was a contrast to the actual room experience. The facilities were basic, but for a budget stay, they were acceptable. The price was reasonable for a centrally located hotel, but considering the issues with cleanliness and room upkeep, I expected better. It’s an okay option if you’re after an affordable place to stay in the city, but be prepared for some compromises. If they improved their maintenance and housekeeping, it would be a much better value-for-money choice.

Travelled with my mother and we had 2 single beds. Could not access the safe easily as bed covered the door. The room was so small, and noisy as our room backed on to a vented area with some sort of motor that ran all night. The water was hot which was great.