Pullman Melbourne City Centre recensioner
Pullman Melbourne City Centre
265 Little Bourke Street, Melbourne, Victoria, 3000, AustraliaVisa hotellinformation
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Vi erbjuder prisgaranti
1 natt
Gästrecensioner
4.2/5
Mycket bra
162 recension
Verifierade recensionerLäge och interiör4.3
Bekvämligheter4.0
Service4.0
Renlighet4.3
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Alla recensioner(162)
Positiva recensioner(148)
Recensioner med foton/video(31)
Utmärkt vistelse!(21)
Lätt att ta sig runt(19)
Praktiskt för shopping(19)
Vänlig personal(13)
Ligger i centrum(12)
Stora rum(11)
Många matställen(5)
Negativa recensioner(14)
PICHAYA
Klassiskt queensize-rum
Bodde på mars 2025
Familj
1 recension
Otroligt
Publicerades 6 mars 2025
The location of hotel is very good as it's in the middle of CBD, very convenience. Room is big and clean.
Översätt
Svar från boendet: Dear PICHAYA,Thank you for your feedback. We're glad you enjoyed the convenient location and found the room spacious and clean. We look forward to welcoming you back.Best regards,Alex MihardjaExecutive Assistant
W Winnie
Superior-rum i kingsize
Bodde på sep. 2024
Par
3 recension
Mycket bra
Publicerades 21 sep. 2024
Situated within the free tram zone, stations are just downstairs if not within a quick walk. The king bed room is large and spacious for easy packing and unpacking. It is new and clean that is the carpet has no smell. It is near Chinatown as well. The location is perfect next to great shopping malls, food options and transport services. They do not provide toothbrushes and room slippers for eco reasons. Check in was fast and smooth. There’s a water station on my floor to get a jug of still or sparkling water.
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Översätt
Svar från boendet: Dear W Winnie,Thank you for your feedback! We're glad you enjoyed our convenient location, spacious rooms, and eco-friendly amenities. Just so you know, toothbrushes and slippers can be provided upon request. We appreciate your understanding and hope to welcome you back soon.Best regards,Alex MihardjaExecutive Assistant
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JS2712
Rum Superior med 2 queen size-sängar
Bodde på nov. 2024
Familj
3 recension
Mycket bra
Publicerades 9 dec. 2024
excellent location, rooms were spacious. check in and check out was a breeze. had a parcel delivered to the hotel and the staff at reception were very helpful
Översätt
Svar från boendet: Dear Yen Sern,Thank you for your wonderful feedback. We're thrilled you enjoyed our excellent location and spacious rooms. We're also glad to hear that check-in and check-out were smooth, and our team was able to assist with your parcel. We look forward to welcoming you back soon.Best regards,Alex MihardjaExecutive Assistant
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Victoria86
Rum Deluxe King
Bodde på feb. 2024
Par
10 recension
Otroligt
Publicerades 25 mars 2024
Very spacious room in a very good location right next to Chinatown.
No bottle inside the room but you get to have a refill outside your room.
Pls note that they don’t do housekeeping after 5pm! And during our stay they couldn’t do housekeeping some day in exchange of a fee bottle of red, white wine or champagne
Översätt
Svar från boendet: Dear Victoria86,Thank you for your feedback. We're glad you enjoyed the spacious room and convenient location. We apologize for any inconvenience regarding the housekeeping schedule, and we appreciate your understanding. We'll take your comments into consideration to improve our service in the future.Sincerely,Alex MihardjaExecutive Assistant
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Gästanvändare
Superior-rum i kingsize
Bodde på feb. 2025
Par
7 recension
Publicerades 21 feb. 2025
Charge wrong amount of restaurant bill
Översätt
Svar från boendet: We apologize for the billing issue. Please contact us directly with the details, and we’ll ensure it’s resolved promptly. Thank you for bringing this to our attention.Regards,Alex MihardjaExecutive Assistant
Nahid Ullah
Rum Superior med 2 queen size-sängar
Bodde på juni 2024
Familj
7 recension
Enastående
Publicerades 19 juni 2024
It was great stay for my family, very nice location, clean and friendly staffs.
Översätt
Svar från boendet: Dear Nahid Ullah,Thank you for sharing your wonderful feedback. We're delighted to hear that you and your family had a great stay, enjoyed our prime location, and appreciated our clean facilities and friendly staff.We look forward to welcoming you back for another enjoyable experience.Best regards,Alex MihardjaExecutive Assistant
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Janet
Superior-rum i kingsize
Bodde på juli 2024
Familj
6 recension
Enastående
Publicerades 16 juli 2024
Good location. Convenient. Pricing is good. Clean, facilities are new.
Översätt
Svar från boendet: Dear Janet,Thank you for your positive feedback. We're glad to hear that you found our location convenient and the pricing satisfactory. It's great to know you appreciated the cleanliness and new facilities. We look forward to welcoming you back for another enjoyable stay.Regards,Alex MihardjaExecutive Assistant
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Kamdar
Rum Superior med 2 queen size-sängar
Bodde på dec. 2023
Familj
6 recension
Enastående
Publicerades 24 dec. 2023
Best place to stay for a mid-size family hotel. The best part is everything in walking decision
Food
Hotel
Club
Lake
Översätt
Svar från boendet: Dear Kamdar,Thank you for your fantastic feedback! We're thrilled to hear that you found our hotel to be the best place for a mid-size family stay. It's great that you enjoyed the convenient location and our amenities. We look forward to welcoming you and your family back for another wonderful stay.Best regards,Alex MihardjaExecutive Assistant
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HUEY JIUN
Superior-rum i kingsize
Bodde på maj 2023
Ensamresenärer
1 recension
Enastående
Publicerades 17 maj 2023
Love the hotel stay so much!
It was clean, and staff were friendly. They could assist with any queries on traveling around the city.
The location is very convenient, walking distance to any malls and f&b.
The only bad thing is the hotel is located right in the busy area of the city, hence could hear some noises from the streets.
Översätt
Svar från boendet: Dear HUEY JIUN,Thank you for your kind words and for sharing your positive experience with us. We are delighted to hear that you loved your hotel stay and found our staff friendly and helpful. We take pride in maintaining a clean and comfortable environment for our guests.We understand that being located in a bustling area of the city can result in some street noise, and we apologize for any inconvenience caused. We appreciate your feedback and will continue to work towards providing a peaceful and relaxing atmosphere for our guests.We hope to have the pleasure of welcoming you back on your next visit to the city.Best regards,Alex MihardjaExecutive Assistant
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Chien-Po
Rum Superior med 2 queen size-sängar
Bodde på juli 2023
Familj
1 recension
Mycket bra
Publicerades 29 aug. 2023
Great location in the middle of the CBD. Rooms, while small are relatively clean. Amenities are mostly on request which is a nuisance.
Översätt
Svar från boendet: Dear Chien-Po,Thank you for your feedback. We're pleased you found our location great and rooms relatively clean. We apologize for any inconvenience regarding amenities being on request. Your comments are valuable, and we'll consider your feedback for future improvements.Best regards,Alex MihardjaExecutive Assistant
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Tam
Rum Superior med 2 queen size-sängar
Bodde på juli 2023
Familj
2 recension
Enastående
Publicerades 30 juli 2023
Perfect location, amazing staff, very clean. Couldn’t fault the service by any of the staff.
Översätt
Svar från boendet: Dear Tam,Thank you for your wonderful feedback! We're delighted that you loved our perfect location, amazing staff, and the cleanliness of our hotel. Your compliments mean a lot to us. We hope to welcome you back soon for another fantastic experience.Best regards,Alex MihardjaExecutive Assistant
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Gästanvändare
Superior-rum i kingsize
Bodde på jan. 2025
Affärsresenärer
18 recension
Enastående
Publicerades 29 jan. 2025
Nice hotel
Översätt
Svar från boendet: Thank you for your feedback. We're glad you enjoyed your stay.We hope to see you again soon.Best regards,Alex MihardjaExecutive Assistant
Anonym användare
Superior-rum i kingsize
Bodde på aug. 2022
Affärsresenärer
34 recension
Enastående
Publicerades 18 nov. 2022
Enjoyed the stay with Pullman. The front desk staff are very helpful. The hotel location is very strategic.
Översätt
Svar från boendet: Thank you so much for choosing to stay with us and for sharing your positive experience.We look forward to your next visit.Sincerely,Alex MihardjaExecutive Assistant
Dedy
Rum Superior med 2 queen size-sängar
Bodde på maj 2022
Familj
1 recension
Publicerades 9 maj 2022
i don't why they charge additional $11, i didn't take anything from the fridge/bar.
Översätt
Svar från boendet: Thank you for sharing your review.In order for us to look into your query further, can you please provide us with more details , i.e.: the name of your reservation, date of stay, etc? I shall look into it once I have heard back from you. Sincerely, Alex MihardjaExecutive Assistant
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Gästanvändare
Superior-rum i kingsize
Bodde på feb. 2025
Familj
4 recension
Publicerades 24 feb. 2025
總體上不太滿意，酒店除了地理位置優越以外（門外就是免費電車站，斜對面就是唐人街，好多熱門景點步行都可以到），沒有什麼好的點可以拿來評價
1. 連住了六晚，選了免打掃，每天補貼10澳幣可以用在餐廳或者minibar消費，其中一天去餐廳吃了飯，居然還另外扣我錢。
2.第一天安排的房間不滿意，在三樓，窗外沒有任何景觀，換房後把洗面奶和眼霜啥的拉着淋浴間了，當天晚上去找前台告我沒有看到，而且房間已經給後面客人了。
Översätt
Svar från boendet: Thank you for sharing your feedback. We're pleased you appreciated the location. I apologize for the issues you experienced during your stay, including the billing error and room issues. We’ll investigate the charges further and address your concerns. Regarding the missing items, I’m sorry for the inconvenience, and we’ll ensure our team follows up on such matters more diligently in the future. We value your feedback and hope to improve your experience should you choose to stay with us again.Best regards,Alex MihardjaExecutive Assistant
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