Novotel Melbourne Central

Very good location. Easy access to lots of restaurants and shops. Also close to tram stations

The location is good, easy to find. Coffee shop downstairs. Check in is fast. The 4 person room and bed size is a bit small. The amenities are not very sufficient.

Location is good as it is in CBD Cleanliness and service is acceptable The major problem is the bed. The mattress is not only too soft. It is a bit strange as the left and right edges bulge. We are hardly sleep well. This is the worst bed that we come across. I don't understand why the hotel can not purchase a better mattress. We stay 3 nights and can not sleep well for these 3 nights. Unless the hotel react to my comment and explain why this happen, we will certainly do not recommend and people reserve this hotel . Thank you

There was nothing to fault and all the staff were very friendly. The room was also very spacious although the views were perhaps not as good as expected despite our top floor room.

Amazing location and excellent service. However the rooms have one problem, washbasin is next to bed hence if someone has problem with smell. It can be a issue

I was shocked when I came coz the hotel can't fins my booking!! Lucky I have the confirmation email and the problem was solved in abt 15mins. However I donnoe if they just gave me an avail room coz I tot my room has bathtub but in the end no bathtub 🥲 Bed is comfy but room is small. Have to req for toothbrush and toothpaste at reception as it is not available in room. Also no bottled water given. Location-wise is gd.. Just few mins walk to Melbourne Central and there are some halal restaurants within walking distance too.. do try Blok M, Khao man gai chicken rice and mamak melbourne. Convenient to take the free trams too