Quest-boenden i Melbourne

We recently stayed at Quest St Kilda and we were welcomed by the reception staff, the guy very welcoming and provided exceptional customer service. The room was clean and comfortable. Have a laundry room and gym room. Recommended.

Quest Collingwood is located in an excellent area, close to restaurants, bars, cafes, and Smith & Gertrude Sts. The staff are professional young and engaging and very customer focussed. The complex and the apartment is modern and well designed though the balcony lacks privacy as you can see your neighbours through the fence bars. If the bars were angled 45° the problem would be solved. My balcony faced north but looked into the apartment block next door but that didn’t bother me. I didn’t use the gym so unable to comment. I would recommend this to anyone wanting to stay out of the CBD, in a trendy area, within walking distance to the MCG, Australian Open and the City centre   I would definitely stay here again.

Clean rooms. Friendly and helpful staff at the front desk. Ease of parking. Easy access to mall just a short walk away. Has always been my go to hotel for business trips.

The hotel was what I expected, neat, clean, and overall pretty good. The staff we're great, most are Thai people, (probably the friendliest in the world 🌎) and nothing was a problem.... I did find the location...not ideal for what I had planned that night, (Pearl Jam at Marvel Stadium) but still, it was close enough so as not to be an issue.

Room is clean, fully furnished with all amenities you may need. Staff is friendly and helpful. The hotel is few mins walking distance to nearby restaurants and about 10 mins drive by car to Werribee Zoo. Highly recommended as it was a pleasant stay.

It was on amazing location one minutes walk to new year fireworks. Pizza, cafe, Bars, Woolies,Aldi, just down the building and district of Dockland shopping center in 3minites walk, 2 minutes walk to public parking. Appartments has its own car park that you have to pay extra. 24/7 help desk. Fully secured place. We enjoyed our stay. Beds in rooms were ok, sofa bed was not comfortable, you literally feel the springs poking your back. We were 5 people so we needed that extra bed which was disappointment.

Very easy check in. Instructions by reception were spot on.  The one bedroom apartment was huge. Plenty of room with an equally huge balcony.  The place was clean, apart from one of the towels that had some type of hard black stain that stick do towels to it’s self. Not ideal, but this would be an issue with the laundry company that Quest use.  I wouldn’t hesitate to stay here again and would highly recommend.

I stayed at house 13 on March 10 2025, and there a gang of black people having a party over the night at house 12. I don't want to discrimate people and I used the word ”black” merely to describe that group of people that night. The music is very loud, and from time to time there are heavy drum beats which you can feel the vibration from the floor, and sometimes they knocked the wall of the townhouse separating house 13 / 12, and I supposed no one can sleep under this situation. Both my wife and me could not sleep but scared because they are young & strong black males. Finally we turned on the light at 2 a.m. and open the curtain to tell them to quiet from our 1/F balcony when 3 of them were arguing with a woman loudly in the common backyard. They ignored and continued! At 5 p.m. it's raining but I could not tolerate anymore, I went out to tell them silence please! A big tall black guy (not brown, very black) said ” I got you!”. Frankly speaking, I was a little bit scare., but what elase I could do?! When the reception open next day (house 1?), I complained and requested a change of room (actually house). The reception ladies are very friendly and they said they had reported the police twice that night for the noise is too loud & affecting many customers staying at different houses that night. But they do the same regardless the police warning. According to the reception, she had blacklisted this customer from booking the Quest hotel chain nationalwide (Australia) anymore. When I returned to the hotel the other day, I got a thank you card apologize for what had happened together with a bottle of wine for the inconvenience caused. Although I had a nightmare in this hotel, I think it is a one-off incident, and I will still recomend this service apartment.

The motel service was amazing although I did get asked for a $200 bond which I did not get back for 2 days that I was not aware of. That was interesting and a lot of money for some when you are not made aware until the last second. The room was very clean and heaters turned on for us as we did not arrive until late. It was sad to see the weird toilet set up in such a lovely room. But overall happy except for the extra bond that was required.

Kai and Ahmed at the front desk were just wonderful. They were very helpful and friendly. The location is great with Brighton Baths diagonally opposite and the beach within easy reach. The room was well-equipped and really spacious. It was however quite dated and could use a deep clean and some basic maintenance.