Hotel Eterlou

We travelled with Crystal during Feb 25 half term. We were on the later Chambery flight and so arrived at the hotel late on Saturday. Probably because of this we got two rooms in the basement/lower ground floor - 150/1. If you get offered 150/1 do not accept them. Both rooms are opposite the gondola station and next to the hotel garage. No view whatsoever of course but we could live with that. Every night from around 5 am and peaking at 6 it sounded as if beer barrels/luggage or something was being rolled over the floor above. When we mentioned to the hotel they investigated and thought it was something to do with the heating. Seemed unlikely but in fairness the night after we told them it did seem to improve only to come back again. We complained to Crystal and the rep offered us £200 to spend on a mountain cafe lunch but it never materialised. Otherwise the hotel is exactly what you’d expect from a three star French hotel. Food adequate, breakfast adequate, rooms ok, no bath in our rooms just a shower. Clean. Nice bar. Great location for skiing.

Great central location in town and by ski lifts and amenities (outdoor jacuzzi, heated pool, steam room and sauna, restaurant and bar, ski room, pool table, baby foot, table tennis, ski shop). Staff were lovely and went over and beyond to help us out. Will definitely stay there again. But bring your own flipflops - tobe provided but not slippers!

The hotel is really nice and the facilities are really good. We were half-board and our evening meal was really nice but could do with a bigger portion as they were a little bit small. And the beds in the hotel are really uncomfortable and hard, but apart from that really nice place to stay.