Montego Sands Resort

I form the view that unless positive feedback is provided the operators will never know how users react to their property. Please read the positives and the negatives accordingly. Montego Sands Resort is an older resort on the Gold Coast which is quickly being overshadowed by larger high rise buidlings. Some construction noise can be heard from the next door bulding in the early mornings. Our unit (16) was a nice size for our short stay to visit friends so we were only there to sleep. It was fully equpped with all of the stuff needed to cook a meal, do the washing and relax on the balcony, if needed. Security parking was guaranteed in the basement car park which required key access both in and out of the parking area. On the pros: well equipped, neat living area, TV, tea and coffee making facilities, washing machine and dryer and great WIFI along with a very comfortable bed with extra blankets.. On the Cons: black mould inhabit the the shower area. It s not hard to eliminate mould, generally white vinegar and water will kill the stuff with a bit of elbow grease thrown in. Alternatively Exit Mould products are readilly available. The carpet in the living area and bedroom was bunched and needed to be re-stretched. It could be a trip hazard. The fridge was old but clean but the 'Stainless Steel' finish was rusted on the bottom of the fridge door which detracted from its overall appearance. The microwave cavity was untidy, indeed parts of the unit needed a good clean. Kitchen windows were a bit grubby. There are no elevators, from the basment to the first floor and it was slow for two 70 yo guests with suitcases and other bags to lug up the stairs. However, the tariff was very competive, it was close to the surf club for meals and drinks. If the maintenance items listed were dealt with I would make a more positive recommendation to stay there again.

Nice Quiet Resort. Our room had been refurbished. Had everything you need. Small kitchen, lounge area, balcony. There is a small pool, spa & BBQ area. Undercover parking.Close to beach & Pac shopping centre. We had room 4 on the ground floor. The resort has really good prices also.

I stayed at Montego Sands for over 2 weeks in June/July 2022 in a one bedroom deluxe apartment. The apartment was very comfortable and had everything that I needed. The manager Terry was very helpful and arranged a ground floor apartment. The venue was in a good location at Mermaid Beach in close proximity to Broadbeach and Pacific Fair.

Terry was very accommodating of our circumstances and has provided the best customer service. Very Fast replies to all of our emails. We have had an amazing time at his apartment and would definitely recommend it as a great option for anyone looking for beach front apartments out of surfers.

Terry was excellent to deal with, very accommodating to our needs. Excellent communication. Unit was very clean, comfortable and location was perfect to everything. Parking was good and secure. Pool and Spa was lovely. Recommend staying here is looking for a place to stay.