Baymont by Wyndham Merrillville

Terrible

We made the reservation and check-in was at 3 o’clock. We got there a little bit after three and we were told we couldn’t check in until seven because they didn’t have any clean rooms. We booked a double room for my husband myself and my sister so we needed the bed. We were told that they only had available so we had to relocate My sister an hour away downtown Chicago such an inconvenience. There were no towels in the room. There was no there was no heat. There were blankets there attitudes were horrible. We paid 117 and we were so cold we could sleep all night They told us we couldn’t get a refund because we booked a third-party we called the third-party. The third-party says they reached out to them and they said because we had already checked out. They couldn’t issue us a refund, knowing that we had all of these issues. This hotel needs to be shut down take $120 From someone be rude, not allow them to check in until seven. No clean towels no blanket. They can’t sleep because they’re cold and the heat doesn’t work. So now we’re waiting for them to respond to Priceline as to whether or not they’re gonna refund our money and if they don’t, then there’s nothing that can be done about it so we’re gonna complain to Priceline. We will go on the news if we have to. I’m seeking council because this is insane.

The coffee pot was dirty. We had no toilet paper when we got in the room, and it looked like it was not clean at all. We didn't have many towles. The shampoo bottle was half empty. I am disappointed if I know how bad it was. I would have never paid it, and now on. I will be reading the reviews.

Baymont is right off the highway which is very convenient. Room could use an update but otherwise is very nice for the price. Other hotels were all over $100 per night which is very hard for a family to afford in 2024, considering this trip was unplanned

Excellently maintained motel with tastefully supplied rooms presenting a coffee machine, microwave, and mini refrigerator. We chose to spend the night time within the bed as it turned into so comfy. The cleaning group turned into also pretty excellent. Many eateries and convenience shops are within the vicinity. We had a wonderful visit, especially thinking about the price. Thanks

Pretty decent stay considering the prices of other hotels in the same area. Pool was awesome, but breakfast could use some work. They did have Greek yogurt, sausage gravy and biscuits. Location is close to the highway next to other hotels and restaurants

Friendly staff with great breakfast. Carmen did a great job making breakfast. overall the room was pretty basic Fit our needs for our trip. A lot of local restaurants in close proximity, grocery stores, and importantly Costco/Sams club for gas

The room had a broken security latch, a missing smoke detector, a leaky bathroom faucet with little cold water, and a shower that was like a garden hose on soaker setting. The elevator had already been out of order for two days, and I didn't witness anyone there to repair it. The young man with dark curly hair at the front desk couldn't have cared less. He has no pride or sense of empathy. This property is trash, and no one cares.

This hotel should not be listed, not until they change. The staff is not professional at all front desk not sure of the sign in guest. Very Sad!