Alba Hotel Meru

I loved the attention to detail at the restaurant and in room 224! The two ladies that waited on us - the BingwaFest team, at dinner on the night of Thursday, January 09, 2025 were very personable, hospitable and helpful :-))) The checkout was very pleasant with Asst GM Fridah showing up. I was pleasantly surprised that such an hotel was in Meru and would gladly recommend ot to anyone visiting the town.

Everything here was amazing. The food was great, the staff were amazing and the hotel is so beautiful, well taken care of and very well managed. The hotel is homely and will definitely be staying here again. It has great amenities, safe parking and play area for kids.

As a first-time visitor to Meru Town, Alba Hotel Meru was high on my list, especially because I was intrigued by its history and connection to The Social House in Nairobi. Eager to secure accommodation, I was initially disappointed when luck didn't seem to be on my side. However, my spirits were lifted when I called the hotel and spoke to a very enthusiastic and helpful lady named Diana. She played a crucial role in ensuring I got a room, frequently checking in and assisting with the process. Diana's keen attentiveness, along with her colleague Amos, made my stay exceptional. The services they provided were impeccable. I would rate the food an 8.5/10—it was delicious and well-prepared, even if it didn't completely blow me away. Charles and Joshua from the bar were very helpful, making each cocktail experience better than the last. Other outstanding members of the restaurant team included Doreen, Adrian, and many others whose names I may not remember. The rooms were well-maintained, thanks to a commendable housekeeper named Isaac. He ensured my room was extremely neat, smelled great, and that all the bathroom amenities were replenished and in order. The house keeping also gives every room a hot water bottle in the most adorable cases which resemble bunny rabits. Overall, my experience at Alba Hotel Meru was great. One suggestion for the hotel would be to provide a guide for guests, highlighting the best activities to experience in Meru. Additionally, an engaging concierge could offer better insights into local attractions. The hotel organizes a wine tour and visits to the Meru Museum, which are excellent additions to the stay.

Nice place but over all service is very poor in the restaurant department. Chef's especially can not make your food as you like. Ordered steak medium to well done but it came very well done. Items on the menu not available, and food comes cold..

When looking for peace and tranquility....this is the place. The experience is quite unique. The staff are friendly and easily cater to all needs. If one has allergies and other special conditions they take good care of you. I can't recommend this place enough

Am so pleased with the good service offered by beryl, Charls,and Leonard chief..the Food was awesome, cocktails was on point i loved the balancing of spirit.and a vow to the fnb manager FRIDA...I really loved how she was so much concerning...she was on and off up and down to ensure we have the right drinks and food we had enquired..i really recommend this place...thanks you all Hoping to come back again..*****