Holiday Inn Express Merzig, an IHG Hotel

這次出差在酒店住了三個晚上，值得推薦

Das Hotel war diesmal ausgebucht und es waren nicht unbedingt einfache Gäste dabei (Oktoberfest} - trotzdem war das Personal freundlich. Die Ausstattung der Zimmer ist zweckmäßig und die Lärmdämmung war ausreichend trotz vieler Gäste.

Transiting from UK to Austria and back we used we used a couple of Holiday Inn's and this hotel twice over 2 weekends. Selected as you know the Holiday Inn standard up front. It's in a great location just off a main artery, close to a Shell garage that has both fuel and superchargers for EVs. The hotel is next to a brewery that has excellent food and beer. The first stay was trouble free, plenty of parking, peaceful and a great breakfast. However, the customer service on the second visit was disappointing. On the first visit we were advised the weekend breakfast started at 0730, knowing that our second visit we would need to leave earlier we discussed options with the receptionist who advised that we could book packed meals, so on arrival the second weekend did just that, and was told that they would be available on checkout at 0700. Annoyingly, when we checked out it turned out that packed meals were not available, however they were setting up breakfast if we could wait, we couldn't, we had timeline to meet, as previously discussed with the staff. If they had been honest with us the night before we could have picked up some items from the local shops rather than travel hungry - not much open in the early hours of a Sunday. The final slap in the face was Check Out and presentation of an invoice with itemised "Breakfast-Food" and "Breakfast-Beverage" - Thank you Holiday Inn staff.

Had the potential to be a good overnight spot, the room was large and the hotel felt generally new and bright. Out room had problems with the walls, with large cracks and bumps. Whilst it wasn't a major issue, it did feel like we were staying in a building that was in need of repair. Not a great first impression. This brand and size of Hotel should have seasonal AC in the rooms. Our room was very hot so we had to open the window facing a busy road. To add, the local mosquito gang decided to have dinner in our room and we woke up to around 20-odd bites on both of us. The towels in our room we the dirtiest I've ever seen a hotel towel. Massive amount of dirt staining (I hope it was staining). I took them down to reception for replacement and the "fresh" towels I was handed also had 2 large dirty hand prints on them. Breakfast was just average. Not the usual Holiday Inn Express offering. Coffee was horrible and whilst there was plenty, it was mainly bread, yoghurt and tinned fruit. Overall, it was too expensive for the quality of sleep (or lack of) we had. Wouldn't stay again.

Very nice modern hotel with all the amenities required for a good overnight stay. Clean bedroom, great staff and good breakfast. Ideally located close to the motorway. Very nice restaurant close by.would recommend it for couples or families requiring cost effective accommodation

A good family hotel on the way South to Italy. A good end-of-the-day stopover. Clean with courteous people and a great breakfast choice definitely one of the best breakfasts among the many Holiday Inn Express I have frequently visited. I must add that breakfast was advertised to be available starting at 6.30 am, but as we said we would have been slightly earlier at 6.15 we could start as everything was well set up. Thanks to the staff and this will make us come back.