Ramada by Wyndham Metairie New Orleans Airport

Nice and friendly staff! Hotel has an old smell to it...... similar to mold! Matress was extremely soft which wasn't good on my back.

Staff was very nice and took time to make sure my stay was pleasant. I met her during my Saturday morning breakfast unfortunately i didn't ask her name.

Close to the airport, restaurants and near to where my friends live that I was visiting. There was evident wear and tear on some of the furniture, cracking in what appeared to be a resurfacing of the bath tub, wall damage around and behind the light switch in the bathroom and wall sockets would not hold a plug for my phone. However, I consider this minor and there were phone chargers available on the lamp and night stand.

I took pictures to send in when you arrive it smells like mold, the room needs to be updated it was something smeared on the wall by the bed, the toilet moved when you sit on it and water came from under it some, mold around the vent in the bathroom, the tubs show had water waters on the drain and the shower head and the tub looks as if it has a diy cocking job, the room had some kind of smell i cant explain, the staff was extremely nice, the celling had parks come down in the hallway down stairs I feel it needs a lot of updating and upkeep, the furniture in the room appears to be second hand when we went to sit in the chair at the desk when we arrived it was broken and replace with one that was pealing I really wanted my money back and to go to another hotel but was told after the 13th I could not do anything with the reservation it was already paid for I had to get shower shoes to take a shower it just didn't look clear even after i wiped down with a antibacterial wipe i seen work being done on the roof they need to move to the rooms and the inside of the hotel

Staff was incredible, super nice and helpful. Hotel was under renovation, I wish i had known that when I booked, there was a horrible stench in the lobby and hallways and no ac at all. The property in gemeral was run down, i feel the price was too high for the quality provided .

Staff was fine, area was a little scary and dirty, room had a broken lock on the bathroom and ac unit was leaking into the carpet