Emma Hotel Bologna Fiera

Although we had booked a three-night stay at Hotel Emma, we were forced to leave after the first night due to the appalling conditions and lack of basic standards. The room we were given was in a disgraceful state: • The bed had clearly not been changed, which shows a complete lack of hygiene. • The room was covered in a visible layer of dust, indicating negligence in cleaning. • The shower was broken, with water leaking down the wall and flooding the floor. • The walls were peeling and showed significant signs of wear and tear. • The bathroom door was damaged and had three visible holes. • The air conditioning was not working, forcing us to sleep in temperatures above 30°C. • The wooden windows, with no insulation, let in constant and unbearable noise from the road. The outside conditions were equally unacceptable: • The car park was in a state of complete disrepair, full of potholes and loose sand. • The gardens were completely neglected, overgrown with weeds. At breakfast: • The coffee machine was visibly dirty and poorly sanitised. • The smell of food throughout the lobby and corridors was nauseating and constant. To make matters worse, the hotel advertises itself as being close to the Bologna Fair, when in fact it is located about 8 km away — a clearly misleading claim. I booked this accommodation based on its advertised 4-star rating, but the reality does not meet even the minimum standard of a 2-star hotel. This experience was deeply disappointing and unacceptable for any establishment calling itself a hotel. We consider this a serious situation and demand an immediate explanation, as well as a full refund of the stay.

A hotel with a very low quality! The room is with a black floor and black walls. The bad is very small. The bathroom is even smaller. All the utilities look old and are broken. We were hearing everything from the hallway and from our neighbours’ rooms. Will never use it again!

Nice and clean rooms…!!Towels and sheets changed every day….Nice people willing to help….The hotel is new so everything is new and clean. Delicious Buffet breakfast with many options…. Definitely recommend it!!!!We will be back for sure!!!

Moi je n’ai pas aimé du tout. Chambre à côté de l’entrée très très bruyante des 6h du matin, les gens claquent les portes et parlent très fort. Le lit double c’est deux lits simples qui s’écartent!!! Nous arrivons dans une chambre glacée avec la climatisation. La salle de bain est exiguë glacée le chauffage ne marche pas, pas de verre ni de bouteille d’eau. Je dormirai peu donc de mon côté avec deux couettes malgré la Clim éteinte. Je ne suis pas contente.

La mia esperienza in questo hotel è stata pessima in quanto la stanza si è presentata sporca,polverosa,asciugamani sporchi,doccia sporca con peli e capelli, muri sporchi,vociare alto fino alle due di notte...non vale assolutamente 4 stelle!

Hotel ristrutturato di recente, dopo anni di abbandono e in effetti si presenta molto bene, con dei rivestimenti simil marmo molto gradevoli. E' distante da Bologna fiere, è praticamente a Granarolo. Accoglienza ottima, simpatica la persona alla reception, sembra a conduzione molto famigliare. La stanza si apre con un codice numerico, ma la corrente all'interno della stanza si avvia inserendo la scheda tradizionale, che non mi era stata consegnata, poco male dopo qualche prova, sono sceso e si è rimediato. Stanza gradevole, con una tv da 50 pollici e un impianto di riscaldamento molto efficiente. Bagno sporco, così come la stanza in generale, polverosa e trascurata. Buona la qualità del sonno, non ho provato la colazione. Concludendo, come albergo business lo consiglio, visto il prezzo conveniente, sperando con il tempo migliori su alcuni aspetti. Ampio parcheggio a 50 metri.