Ibis Geneve Aeroport

Convenient to and from Geneva Airport with free Shuttle

The room is fine, but I want to complain about one of the male receptionists. We booked four rooms, and my sister’s room had an issue with the heater. She asked him to come and check, and we also requested a room change. However, he said the hotel was fully booked and told my sister they could process a refund but that she and her two children (my nephews) would have to leave the hotel. This was the worst experience of our entire trip. After my sister told us what happened, my father went to the receptionist to complain, and only then did he agree to change her to another room. I hope the hotel management sees this review and takes appropriate action against this receptionist.

The room is comfy, the shuttle pick up service is good. Stayed for one night before an early flight.

The hotel is quite near to the airport and they provide free shuttle to the airport. However, it would be better if they could start the shuttle service earlier in the morning (e.g. 4:30 am for those who have a 6am flight)

Very convenient to go to airport.

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