Villa Venezia BB

It is a fantastic location, and the hosts were friendly and helpful, The breakfast was amazing and there was so much food. Rooms were clean and well equipped and also had the use of a large kitchen. It's only a short walk to the beach.

The location is perfect, especially if you are coming by car, you can park your car at the premises behind a gate. Walking to Miami Beach is 15 minutes. We were less happy with the room. The room is small but that in itself is not so much of an issue as there is a common area with a sofa and plenty of room to sit. It is also possible to sit outside in the shade. The room needs urgent maintenance/painting and is noisy. In the bathroom the towel rack came from the wall and the hook at the inside of the door was broken and could not be used anymore. The room is at the ground floor and the owner lives on the first floor but you can hear them walking and talking as the ceiling/floor seems to be made of wood. The bed sheets are also quite old and they don’t look as if they are clean. They are certainly not ironed. Breakfast is good but only served from 8.30am, which is quite late. Also the owner does not speak English very well so it is difficult to communicate. We will not come back here. Too expensive for the (lack of) quality.

I have never written a bad review for any hotel/b&b before, and I travel a lot. But this place was so disgusting and the owners were so appalling that I felt it was necessary to write one. There was a cockroach infestation in my room. There were other problems that made this place uninhabitable (hair on the sheets, impossible to lock the door, water didn’t drain from the sink, faucet was impossible to turn on, owners refused to wear masks when I told them I was visiting my 97-year-old grandma, breakfast was inedible). But the main issue was the cockroaches- they came from the bathroom, where there were also cockroach droppings on the sink, but they were also in the bedroom. When I told the owners about the cockroach infestation the morning after I discovered it, I was expecting them to apologize and ask what they could do to make up for it. Instead, they argued with me for over an hour that they didn’t have cockroaches, even after I showed them photos and the droppings on the sink. Finally, one owner admitted it was a problem, said he was sorry, and said they would reimburse me but that I had to do it through ***********. But then when I spoke to *********** later, they said they called Villa Venezia and that the owners said they never agreed to reimburse me and would not be refunding me. So on top of a miserable b&b experience, the owners lied. They promised to reimburse me and then told *********** they did not. I couldn’t more highly recommend that you do NOT stay here.

Die Lage ist gut, das Frühstück auch. Das Zimmer war allerdings eher klein und samt Badezimmer schon sehr renovierungsbedürftig. Außerdem ist es sehr hellhörig, man hört von oben jeden Schritt. Das Frühstück wird erst ab 8.30 serviert, viel zu spät, wenn man Aktivitäten geplant hat.