El Oceano Beach Hotel Adults Only Recommended

We visited with friends for dinner and were thoroughly impressed with everything at El Oceano. The restaurant is beautifully clean and modern with stunning views. The staff were welcoming and the service was faultless. Our food was all amazing. The Thai beef salad starter was out of this world, and the fillet steak was enormous and cooked perfectly! Highly recommended.

I have had the worst experience at this hotel. I had 3 rooms that all needed to be cleaned before I could settle in. The service is absolutely trash, I’ve never had staff be as rude and unprofessional than this hotel. I’ve had 3 employees roll their eyes at me. They have not shown any concern for my simple requests and have made me feel as if I’m not worthy. The rooms were disgusting, I’m talking hair(private area) left on the toilet seat and sink in 2 of the rooms, drink rings left on all table surfaces. It still looks like nothing had been dusted in well over a month. Finger prints and grime covered everything. The base boards literally made me gag. The beds all needed new clean sheets because of hair, stains, dust. I just checked and there is still hair that is not mine in the sheets. The mattress are springs that basically poke through. The sliding balcony doors do not lock, which is a basic security people should be able to have. They do not provide ice for the rooms. I’m so dissatisfied with a place that supposedly a nice hotel, but it truly is not. I’ve had better rooms at Motel 8’s. They can’t handle the simplest of tasks. I asked for new towels 2 hours ago, still no sign of them. I have pics of everything to prove my point and concerns. I’m not the only one either, all the trips I’ve had to make to the front desk, there is always someone else making some sort of complaint. I also have never had to make so many trips to the front desk of a hotel before. They don’t leave any info on how to contact the front desk from your room. Update, I have been puking and crapping my brains out all night because food poisoning at the hotels buffet restaurant. I went down at 1am for water because they won’t bring you water. I have now not slept all night and am completely dehydrated n cant move more than 3 feet with crapping myself, so I call n beg for some simple water to brought up and was shot down immediately. This hotel doesn’t give a flying F about their guests.

This place is absolutely superb! We've been coming for a few years, but had to stop during the pandemic and then because of health issues. We've been for dinner a couple of times in the last year or so, but stayed for Christmas this year (first time away from home at Christmas!) and it's the best decision we've made for a long time! The hotel itself is beautiful, and has such a calming and relaxing atmosphere. The views from the lounge area and the restaurant are just wonderful - I could have sat all day looking out to sea! The food as always was delicious and the staff are the best. If ever anyone is looking for a special place to stay in Spain, I can't recommend El Oceano highly enough.