New Generation Hostel Milan Center Navigli

Great location and friendly staff

I had a rather disappointing stay at the New Generation Hostel in Milan. The experience started off on the wrong foot with the hostel charging an extra €10 for check-in after 23:00, which felt quite unfair and inconvenient.(this information missing while booking on trip.com) Don’t get in free Breakfast trap! The breakfast provided was minimal, consisting of just a coffee and a croissant, which was quite underwhelming. Furthermore, the cleanliness of the hostel left much to be desired, and the location was far from ideal. Overall, I found the hostel lacking in several key areas and would not recommend it.

I needed to sleep in a hotel to be closer to a concert because I live further away from Milan. I had booked a private double room and they gave me a bigger one, maybe because they had overbooked. However, BIG RED FLAG IN THIS HOTEL, they ask you to leave your room key at the reception whenever you want to go out of the hotel (?), and they give it to you whenever you come back. Inside the room, there is a sign saying they are not responsible for lost or unattended Items.... but the only people able to enter your room is them... because they keep your key when you're not there. And I'm also pretty sure hotels are liable by law. Also, when I came back from the concert two hours later, the person at the desk was not the one I did the checkin with, I literally just had to ask for the key saying the room number and he gave it to me, he didn't check my ID. So it could have been anyone.... Would recommand only for one night, if you keep your cash with you, and film the state of your room as you're leaving and giving your keys. AND the breakfast starts at 9 am only...