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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.3
Service4.4
Renlighet4.6
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Alla recensioner(136)
Positiva recensioner(35)
Recensioner med foton/video(6)
Negativa recensioner(1)
Eissa Shamiyeh
Ivory Grand Deluxe-rum
Bodde på jan. 2024
Par
29 recension
4.7/5
Otroligt
Publicerades 19 feb. 2024
Amazing hotel. Great value. In the heart of everything. Rooms are perfectly equipped. Perfect tub for a soak after a long day of shopping. The lounge has a very cool vibe and the restaurant in the hotel was gorgeous. Food and staff amazing.
Översätt
Svar från boendet: We would like to thank you for choosing the Rosa Grand Milano- Starhotels Collezione. It is a real pleasure to read that you appreciated our property, position and of course, our bar! I was also pleased to read that you enjoyed our restaurant. We could not agree more, our position is unrivaled. Close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some Shopping. We thank you once more for your time and hope to welcome you back to the Rosa Grand in the near future. The Management
Ming Ying Jasmine
Duomo Deluxe lägenhet 2 sovrum
Bodde på maj 2024
Familj
9 recension
4.5/5
Utmärkt
Publicerades 19 juni 2024
Our 2-bedroom apartment, which we called home for 4 nights, was a comfortable and cosy space that made us feel right at home.
Pros:
1. Great location, as it was really a stone's throw away from Duomo.
2. The staff were friendly and helpful. Felt really welcomed when we arrived.
3. The apartments came with the Golden Lounge access where we could help ourselves to light snacks and drinks.
4. Nice gym with Technogym equipment.
Cons:
1. Noise from downstairs if you are a light sleeper (but it did not bother us).
2. Water pressure could be stronger.
3. Gym should open earlier or maybe 24 hours for jet lagged guests to use.
4. It Would have been perfect if the apartment came with a washer/dryer.
Overall, I would highly recommend this place.
Översätt
Svar från boendet: Dear Ms. Ming Ying Jasmine,It is a pleasure for me to read that our hotel has been for you a home away from home and that you appreciated, in particular, our great location, our friendly and helpful team, our exclusive Golden Lounge and our well equipped gym.We have passed on your feedback regarding the noise, water pressure and washer/dryer to the relevant managers who appreciated your constructive feedback.All team hopes to welcome you back soon.The Management
Explorer Bear
Deluxe Rum med Duomo-utsikt
Bodde på apr. 2023
Par
97 recension
4.7/5
Otroligt
Publicerades 12 juni 2023
Not our first time staying here.
We have requested for a good view room.
But, they checked us into a old wing room and without any sign of the views.
After feedback to the front desk, the staff arranged another room in new wing for us.
Översätt
Svar från boendet: Thank you for sharing your feedback with us. I am sorry we were unable to satisfy your initial request but am pleased that the team managed to sort it in the end. We hope Rosa Grand Milano - Starhotels Collezione will be your choice next time you visit Milano for your next trips The Management
Syrymbek
Deluxerum
Bodde på dec. 2024
Familj
12 recension
4.5/5
Utmärkt
Publicerades 9 jan. 2025
Good location
Översätt
Svar från boendet: Dear Syrymbek,thank you for taking the time to leave us a review.We could not agree more, our position is unrivaled, close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some shopping.The entire team looked forward to welcome you back at Rosa Grand Milano - Starhotels Collezione.The Management
EdenLee
Deluxerum
Bodde på juni 2023
Par
33 recension
5.0/5
Enastående
Publicerades 3 aug. 2023
Awesome Hotel. Good location. Friendly staff really helpful.
Översätt
Svar från boendet: We work hard every day to achieve a high level of service towards our guests and your comments were very gratifying, which in turn, motivates us to continue is this direction. We look forward to welcoming you back.The Management
Edwin prasetyo
Deluxerum
Bodde på sep. 2023
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 5 okt. 2023
Nice location, good price
Översätt
MJ
Deluxerum
Bodde på aug. 2022
Par
3 recension
5.0/5
Enastående
Publicerades 28 sep. 2022
Such a super hotel!
We were skeptical at first as we had never booked hotels on trip.com. However, we gave it a try and Rosa Grand Milano was superb. I am really surprised by the 67 folks who gave this a terrible rating whereas over 1,000 gave it an excellent rating. I do not agree with the 67 - who have it 1 star because of service/parking/bill etc. THIS IS A FANTASTIC HOTEL- take my word for it. The location is perfect & room is comfortable and clean. The breakfast had everything one could possibly want - breads, pastries, fruits, cold cuts, eggs- boiled and scrambled, chicken sausages and also some kind of polenta which was great! I gave only 4 stars for service as - it was a bit slow - like bringing us coffee pods which was not left in the room when it was cleaned and it took then forever to send it up. This is one of the best hotels I stayed in Italy and I highly recommend this place.
Svar från boendet: Dear ひろたまる,Thank you for sharing the positive feedback of your recent stay with us. We’re so pleased to hear that you found our central location convenient for exploring Milan, especially during the vibrant Milan Fashion Week! It’s wonderful to know that you appreciated the spaciousness and cleanliness of your room.We’re sorry to hear about the noise from the service room nearby, rest assured that we will certainly take your feedback into consideration to enhance our guests’ experience.We hope to welcome you back soon for another memorable visit to Rosa Grand Milano - Starhotels Collezione!The Management
Svar från boendet: Dear M. Jangelbibi,We are so thrilled that you and your family had a great stay with us and took the time to share your feedback. It is such a pleasure to read your comments and that you enjoyed the convenience of our Family room and our central location.Regarding check-in, our Team always tries to be flexible at all times, in this case we were unable to provide early check-in since the hotel was fully booked the night before.We look forward to welcoming you back.The Management
Svar från boendet: Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us.We are always seeking new products for our breakfast buffet and at the moment offer 118 products. We hope to welcome you back The Management
Svar från boendet: Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and hope to welcome you back. I was also pleased to read that you enjoyed the cathedral! it is defiantly worth visiting.
Svar från boendet: We would like to thank you for choosing the Rosa Grand Milano- Starhotels Collezione. It is a real pleasure to read that you appreciated our property, staff and position. We could not agree more, our position is unrivaled. Close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some Shopping. We thank you once more for your time and hope to welcome you back to the Rosa Grand in the near future.
Gästanvändare
Deluxerum
Bodde på okt. 2023
Affärsresenärer
6 recension
5.0/5
Enastående
Publicerades 30 nov. 2023
位置絕佳,距離米蘭大教堂真是一分鐘步行。酒店服務很好,早餐品種也特別豐富。
Översätt
xie-yan
Grand Deluxe-rum
Bodde på juli 2024
Affärsresenärer
14 recension
5.0/5
Enastående
Publicerades 20 aug. 2024
給團隊定的,大家感覺不錯
Översätt
Svar från boendet: Dear M. Xie-Yan,We work hard every day to achieve a high level of service towards our guests and your comments are very gratifying, which in turn, motivates us to continue in this direction.We thank you for your time and hope to welcome you and your team back to the Rosa Grand Milano - Starhotels Collezione in the near future. The Management