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Verifierade recensioner
Läge och interiör8.9
Bekvämligheter8.7
Service8.1
Renlighet9.2
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Eissa Shamiyeh
Ivory Grand Deluxe-rum
Bodde på jan. 2024
Par
32 recension
9.5/10
Otroligt
Publicerades 19 feb. 2024
Amazing hotel. Great value. In the heart of everything. Rooms are perfectly equipped. Perfect tub for a soak after a long day of shopping. The lounge has a very cool vibe and the restaurant in the hotel was gorgeous. Food and staff amazing.
Översätt
Svar från boendet: We would like to thank you for choosing the Rosa Grand Milano- Starhotels Collezione. It is a real pleasure to read that you appreciated our property, position and of course, our bar! I was also pleased to read that you enjoyed our restaurant. We could not agree more, our position is unrivaled. Close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some Shopping. We thank you once more for your time and hope to welcome you back to the Rosa Grand in the near future. The Management
Ming Ying Jasmine
Duomo Deluxe lägenhet 2 sovrum
Bodde på maj 2024
Familj
10 recension
9.0/10
Utmärkt
Publicerades 19 juni 2024
Our 2-bedroom apartment, which we called home for 4 nights, was a comfortable and cosy space that made us feel right at home.
Pros:
1. Great location, as it was really a stone's throw away from Duomo.
2. The staff were friendly and helpful. Felt really welcomed when we arrived.
3. The apartments came with the Golden Lounge access where we could help ourselves to light snacks and drinks.
4. Nice gym with Technogym equipment.
Cons:
1. Noise from downstairs if you are a light sleeper (but it did not bother us).
2. Water pressure could be stronger.
3. Gym should open earlier or maybe 24 hours for jet lagged guests to use.
4. It Would have been perfect if the apartment came with a washer/dryer.
Overall, I would highly recommend this place.
Översätt
Svar från boendet: Dear Ms. Ming Ying Jasmine,It is a pleasure for me to read that our hotel has been for you a home away from home and that you appreciated, in particular, our great location, our friendly and helpful team, our exclusive Golden Lounge and our well equipped gym.We have passed on your feedback regarding the noise, water pressure and washer/dryer to the relevant managers who appreciated your constructive feedback.All team hopes to welcome you back soon.The Management
Explorer Bear
Deluxe Rum med Duomo-utsikt
Bodde på apr. 2023
Par
102 recension
9.5/10
Otroligt
Publicerades 12 juni 2023
Not our first time staying here.
We have requested for a good view room.
But, they checked us into a old wing room and without any sign of the views.
After feedback to the front desk, the staff arranged another room in new wing for us.
Översätt
Svar från boendet: Thank you for sharing your feedback with us. I am sorry we were unable to satisfy your initial request but am pleased that the team managed to sort it in the end. We hope Rosa Grand Milano - Starhotels Collezione will be your choice next time you visit Milano for your next trips The Management
EdenLee
Deluxerum
Bodde på juni 2023
Par
33 recension
10.0/10
Enastående
Publicerades 3 aug. 2023
Awesome Hotel. Good location. Friendly staff really helpful.
Översätt
Svar från boendet: We work hard every day to achieve a high level of service towards our guests and your comments were very gratifying, which in turn, motivates us to continue is this direction. We look forward to welcoming you back.The Management
Edwin prasetyo
Deluxerum
Bodde på sep. 2023
Res med vänner
2 recension
10.0/10
Enastående
Publicerades 5 okt. 2023
Nice location, good price
Översätt
MJ
Deluxerum
Bodde på aug. 2022
Par
3 recension
10.0/10
Enastående
Publicerades 28 sep. 2022
Such a super hotel!
We were skeptical at first as we had never booked hotels on trip.com. However, we gave it a try and Rosa Grand Milano was superb. I am really surprised by the 67 folks who gave this a terrible rating whereas over 1,000 gave it an excellent rating. I do not agree with the 67 - who have it 1 star because of service/parking/bill etc. THIS IS A FANTASTIC HOTEL- take my word for it. The location is perfect & room is comfortable and clean. The breakfast had everything one could possibly want - breads, pastries, fruits, cold cuts, eggs- boiled and scrambled, chicken sausages and also some kind of polenta which was great! I gave only 4 stars for service as - it was a bit slow - like bringing us coffee pods which was not left in the room when it was cleaned and it took then forever to send it up. This is one of the best hotels I stayed in Italy and I highly recommend this place.
Översätt
Zvetlana
Deluxerum
Bodde på feb. 2025
Ensamresenärer
4 recension
10.0/10
Enastående
Publicerades 17 mars 2025
Давно выбрала этот отель для остановок в Милане. Всё соответствует заявленному уровню. Отличный завтрак, в номере халат, тапочки, фен, душевые принадлежности. Вечером комплимент в виде шоколадки и расстеленный коврик у кровати)) Это мило. В отеле есть маленький спортзал, открытая терраса с видом на кусочек Дуомо. Рядом с отелем стоянка такси, метро тоже рядом.
Översätt
Svar från boendet: Dear guest,Thank you for choosing Rosa Grand Milano - Starhotels Collezione for your stays in Milan! We are delighted to hear that everything met your expectations and that you appreciated our breakfast, in-room amenities, and the little evening touches. It’s wonderful to know that you also enjoyed our small gym and terrace with a view.We look forward to welcoming you back for another pleasant stay in the heart of Milan!The Management
Svar från boendet: Dear ひろたまる,Thank you for sharing the positive feedback of your recent stay with us. We’re so pleased to hear that you found our central location convenient for exploring Milan, especially during the vibrant Milan Fashion Week! It’s wonderful to know that you appreciated the spaciousness and cleanliness of your room.We’re sorry to hear about the noise from the service room nearby, rest assured that we will certainly take your feedback into consideration to enhance our guests’ experience.We hope to welcome you back soon for another memorable visit to Rosa Grand Milano - Starhotels Collezione!The Management
Svar från boendet: Dear Guest,Thank you for sharing your feedback. We are pleased to hear that you found our location convenient for shopping and visiting the Duomo.However, we are sorry to learn that you felt that the service of our team needs improvement. Could you kindly provide us with more details regarding this? Your comments will help us address any areas of concern and ensure a higher level of service for our future guests.Regarding the room size, we would like to point out that our rooms are among the most spacious in the city. For your next stay, we kindly recommend contacting us directly so that we can offer a room better suited to your preferences and needs.We look forward to hearing from you and hope to welcome you back soon for an even better experience.The Management
Svar från boendet: Dear M. Jangelbibi,We are so thrilled that you and your family had a great stay with us and took the time to share your feedback. It is such a pleasure to read your comments and that you enjoyed the convenience of our Family room and our central location.Regarding check-in, our Team always tries to be flexible at all times, in this case we were unable to provide early check-in since the hotel was fully booked the night before.We look forward to welcoming you back.The Management
Jason
Grand Deluxe-rum
Bodde på mars 2025
Affärsresenärer
4 recension
8.0/10
Mycket bra
Publicerades 16 apr. 2025
環境還可以,就是價格有點貴
Översätt
Svar från boendet: Dear Mr. Jason,Thank you for choosing Rosa Grand Milano - Starhotels Collezione and for taking the time to share us your feedback. We’re glad to hear that you enjoyed the environment. Regarding the pricing, our rates are in line with other hotels in the city center and reflect the services and amenities we offer to ensure a high-quality experience for our guests.We hope to welcome you back soon for another great stay.The Management
Svar från boendet: Thank you for staying at the Rosa Grand and for spending the time to write this review. We are happy that you had a pleasant experience with us. We work hard every day to offer a high quality service and hope to welcome you back. I was also pleased to read that you enjoyed the cathedral! it is defiantly worth visiting.
Svar från boendet: We would like to thank you for choosing the Rosa Grand Milano- Starhotels Collezione. It is a real pleasure to read that you appreciated our property, staff and position. We could not agree more, our position is unrivaled. Close to all the main attractions in Milan. It is the perfect position for our guests to explore the city and enjoy some Shopping. We thank you once more for your time and hope to welcome you back to the Rosa Grand in the near future.